How do I create a Mealeez account?

Creating a Mealeez account is quick and easy! You can sign up using either the mobile app or the website.

On the App:

1. Open the Mealeez app on your mobile device.
2. Tap the "REGISTER" button.

On the Website:

1. Visit https://app.mealeez.co.uk/register in your web browser.
2. Click or tap the "CREATE AN ACCOUNT" button.

Next Steps (Both App and Website):

You'll be taken to a registration form where you'll need to provide the following information:

• Display Name: This name will only be publicly displayed if you leave a comment on a recipe or if you create or have access to a sub-account.
• Email Address: Please enter a valid email address that you can access. This will be used for account verification and important notifications.
• Password: For security, your password must meet the following requirements:
  • At least 8 characters long
  • At least one uppercase letter
  • At least one lowercase letter
  • At least one number

Once you've filled in these required fields, you can proceed with the registration process. You'll find information about the optional fields on the registration form in a separate FAQ.

What information is optional when creating a Mealeez account?

When creating a Mealeez account, some fields on the registration form are optional. While not required for account creation, providing this information helps personalize your Mealeez experience. You can always add or update this information later in your profile settings. Here's a breakdown of the optional fields:

• Profile Picture: Upload a profile picture to personalize your Mealeez account. This picture may be visible to other users if you comment on recipes.

• Allergies (Highly Recommended): While adding allergies during signup is optional, we strongly recommend doing so. This allows Mealeez to start personalizing your experience immediately. You can specify your allergies in two ways:

  • Allergy Groups: Mealeez uses the UK standard 14 main allergen groups. Tapping a group name highlights it:

    • Red: Avoid this group entirely.

    • Amber: May react moderately to this group.

    • Off (No Highlight): Safe to consume this group.

  • Allergy Ingredients: Fine-tune your allergy profile by specifying individual ingredients. Start typing an ingredient, tap it when it appears, and then highlight it:

    • Red: Avoid this ingredient.

    • Amber: May react moderately to this ingredient.

    • Green: Safe to consume this ingredient.

• Restaurant Distance: Set your preferred search radius for restaurants, up to 150 miles. This helps Mealeez find restaurants near you that meet your allergy needs.

• Notification Preferences: Control which notifications you receive from Mealeez:

  • Recipes: Receive a daily notification at about "Today's New Recipe."

  • Restaurants: Get notified about new restaurant additions or menu updates.

  • Emails: Subscribe to the Mealeez newsletter (every 3-4 months) for updates on new features and tips.

Why are these fields optional?

We understand you might not want to share all your information immediately. These fields are optional to give you control. You can always add or update them later by editing your profile after registration.

How can I add or update this information later?

On the App:

1. Tap the "Profile" icon (at the top right of the screen).

2. Tap "Account Details & Settings."

3. Make your changes and tap "Save." (at the top right of the screen)

On the Website:

1. Click on your profile icon (at the top right of the screen) or if viewing on a desktop click "My Account" from the menu on the left

2. Select "Account Details & Settings."

3. Make your changes and click "Save." (at the top right of the screen)

I forgot my password. What should I do?

Don't worry, it's easy to reset your Mealeez password! Just follow these steps:

On the App:

1. Open the Mealeez app.
2. On the login screen, tap "Login."
3. Tap "Forgot Password."
4. Enter the email address associated with your Mealeez account.
5. Tap "Send Reset Code."
6. Check your email inbox (and your spam or junk folder) for an email from Mealeez. This email will contain a unique, time-limited code.
7. Enter the code into the provided field in the app.
8. Tap "Submit."
9. You'll be prompted to create a new password. Make sure it meets the password requirements:
   • At least 8 characters long
   • At least one uppercase letter
   • At least one lowercase letter
   • At least one number
10. Enter your new password twice to confirm, and then tap "Submit"

On the Website:

1. Visit https://mealeez.co.uk/login in your web browser.
2. Click or tap "Forgot Password."
3. Enter the email address associated with your Mealeez account.
4. Tap "Send Reset Code."
5. Check your email inbox (and your spam or junk folder) for an email from Mealeez. This email will contain a unique, time-limited code.
6. Enter the code into the provided field on the website.
7. Click or tap "Submit."
8. You'll be prompted to create a new password. Make sure it meets the password requirements:
   • At least 8 characters long
   • At least one uppercase letter
   • At least one lowercase letter
   • At least one number
9. Enter your new password twice to confirm, and then click or tap "Submit"

What if I don't receive the password reset email?

• Check your spam or junk folder: Sometimes these emails end up there.
• Make sure you entered the correct email address: Double-check for typos.
• Wait a few minutes: It might take a short while for the email to arrive.
• Request the reset email again: If you still don't receive it after a few minutes, try requesting it again.
• Contact support: If you've tried all of these steps and still haven't received the email, please contact our support team at [email protected] for assistance.

I'm having trouble logging in. What can I do?

• If you're having trouble logging in to Mealeez, please try the following troubleshooting steps:

  1. Double-check your login details:

  • Email Address: Make sure you're using the correct email address associated with your Mealeez account. Check for any typos.
  • Password: Ensure you're entering your password correctly. Remember that passwords are case-sensitive. If you're unsure, try resetting your password (see our FAQ: "I forgot my password. What should I do?").

  2. Check your internet connection:

  • A stable internet connection is required to log in. Try visiting other websites or apps to see if you have a connection. If your connection is unstable, try restarting your router or connecting to a different network (e.g., Wi-Fi or mobile data).

  3. App-Specific Troubleshooting (if applicable):

  • Check for app updates: Make sure you have the latest version of the Mealeez app installed. Outdated versions can sometimes cause login issues. Visit the Google Play Store (Android) to check for updates.
  • Restart the app: Force-close the Mealeez app and then reopen it. This can sometimes resolve minor glitches.
  • Reinstall the app (as a last resort): If other steps don't work, try uninstalling and reinstalling the Mealeez app.

  4. Website-Specific Troubleshooting (if applicable):

  • Clear cache and cookies: Your web browser stores temporary files (cache and cookies) that can sometimes interfere with website functionality. Clearing them might resolve the issue. Instructions for clearing cache and cookies vary by browser. You can usually find this option in your browser's settings or history.
  • Try a different browser: See if you can log in using a different web browser (e.g., Chrome, Firefox, Safari, Edge). This can help determine if the problem is browser-specific.
  • Try a different device: If possible, try logging in on a different computer or mobile device.

  5. Contact Support:

  If you've tried all of these steps and you're still unable to log in, please contact our support team at [email protected]. Please provide as much detail as possible about the issue you're experiencing, including any error messages you see and the steps you've already taken.

How do I change my password?

You can easily change your Mealeez password at any time by following these steps:

On the App:

1. Open the Mealeez app.
2. Tap the "Profile" icon (at the top right of the screen).
3. Tap "Account Details & Settings" 
4. Tap "Change Password."
5. Enter your new password. Make sure it meets the password requirements:
   • At least 8 characters long
   • At least one uppercase letter
   • At least one lowercase letter
   • At least one number
6. Enter your new password again to confirm.
7. Tap "Save"

On the Website:

1. Visit the Mealeez website and log in to your account.
2. Click on your profile icon or name (at the top right of the screen), or viewing on Desktop click "My Account".
3. Select "Account Details & Settings" 
4. Click on "Change Password."
5. Enter your new password. Make sure it meets the password requirements:
   • At least 8 characters long
   • At least one uppercase letter
   • At least one lowercase letter
   • At least one number  
6. Enter your new password again to confirm.
7. Click "Save"

Important Security Tips:

• Choose a strong password: Use a combination of uppercase and lowercase letters, numbers, and symbols. Avoid using easily guessable information like your name, birthday, or pet's name.   
• Don't reuse passwords: Use a unique password for your Mealeez account that you don't use for other websites or services.
• Update your password regularly: It's a good security practice to change your password periodically.

How do I delete my Mealeez account?

If you wish to delete your Mealeez account, please follow these steps:

On the App:

1. Open the Mealeez app.
2. Tap the "Profile" icon (at the top right of the screen).
3. Tap "Account Details & Settings"
4. Tap "Delete Account" (at the bottom of the screen).
5. You will be asked to confirm your decision. Follow the on-screen instructions.

On the Website:

1. Visit the Mealeez website and log in to your account.
2. Click on your profile icon or name (at the top right of the screen).
3. Select "Account Details & Settings."
4. Click on "Delete Account" (at the bottom of the screen).
5. You will be asked to confirm your decision. Follow the on-screen instructions.

What happens when I delete my account?

When you delete your Mealeez account, the following will happen:

• Your profile and all associated data (including your allergy information, saved recipes, etc.) will be permanently deleted and cannot be recovered.
• Subscriptions: If you have a subscription, you must cancel it separately through the platform where you subscribed (e.g., Google Play Store, PayPal). Mealeez does not automatically cancel subscriptions, and no refunds will be given for the remaining term

Important Notes:

• Data Deletion is Permanent: Please be aware that deleting your account is irreversible. All of your data will be permanently lost.
• Consider Alternatives: If you're having trouble with Mealeez, please consider contacting our support team at [email protected] before deleting your account. We may be able to help resolve any issues you're experiencing.

Can I use the same Mealeez account on both the app and the website?

Yes, absolutely! You can use the same Mealeez account credentials (email address and password) to log in to both the mobile app and the website.  This allows you to seamlessly switch between platforms without having to create separate accounts.  All of your data, including your allergy information, saved recipes, and preferences, will be synced across both platforms, so you can access it from anywhere.

What is Mealeez Plus and what are its benefits?

Mealeez Plus is our premium, fully featured subscription that unlocks a range of powerful tools on both the app and website, enhancing your allergy management experience and going beyond the basic ad-supported membership. Mealeez Plus gives you greater control and convenience in managing your dietary needs.

Here's a breakdown of the exclusive features you get with Mealeez Plus:

• Recipe Ingredient Warnings & Recipe Assistant: PLUS members can tap on highlighted ingredients in recipes to access the Recipe Assistant. This feature helps you find suitable alternative ingredients, making it easier to adapt recipes to your specific dietary restrictions.

• Unlimited Food Label Scanning: PLUS members enjoy unlimited scans each month with our powerful Food Label Scanner. Quickly and easily identify potential allergens in product ingredient lists, even if they use complex or hidden terminology.

• Unlock Full Grocery Results: PLUS members can view a breakdown of ingredients & compare prices across multiple stores as well as filter their grocery products to fine-tune the results you want returned. Want to choose a particular store? Maybe the order of results? Mealeez gives you additional control to find exactly what you are looking for.

• Restaurant Menu Ingredient Insights: PLUS members gain access to detailed ingredient information for restaurant menu items. Tap on a menu item to see its ingredients and which ones have been flagged as allergens to avoid. You can even filter menus to view only items that are safe for you to consume.

• Combined Multiple Profiles: PLUS members can combine all profiles at once. This allows you to scan recipes, restaurant menus, and food labels for everyone in your network—all simultaneously! This is perfect for families or caregivers managing multiple allergies.

• Shareable QR Allergy Code: This PLUS-exclusive feature generates a QR code on your screen that others can scan to see a time-limited, up-to-date list of the ingredients you need to avoid. This is incredibly handy for printing out to give to restaurant staff or sharing with anyone preparing your meals. Even more importantly, the person you are sharing with has no need to have an account on Mealeez or to have Mealeez installed on their device.

• Share Your Subscription: our Mealeez PLUS subscription now extends to your entire family at no extra cost. By linking family members to a shared sub-account, everyone gains access to the full suite of PLUS features, including unlimited food label scans, the Recipe Assistant, and detailed restaurant menu breakdowns. This is especially beneficial for families managing allergies, as it ensures everyone has access to the same up-to-date, safe information. No more juggling multiple subscriptions – one PLUS subscription empowers your whole household to confidently navigate dietary needs and enjoy meal planning together.

Why Upgrade to Mealeez Plus?

Mealeez Plus provides a comprehensive suite of tools designed to simplify allergy management. From quick label scanning and ingredient substitutions to restaurant menu insights and easy sharing of your dietary restrictions, Mealeez Plus empowers you to take control of your allergies and enjoy greater peace of mind.

How do I subscribe to Mealeez Plus?

• In The App: Tap your Profile icon (top right of the screen), select "Account Details & Settings" and scroll down to the Account Upgrade Options area where you will find a button to subscribe to Mealeez Plus.
• On The Website: Similar to the app, find the Account Upgrade Options area in your profile settings, or alternatively visit https://mealeez.co.uk/account/subscription

How do I download Mealeez?

Mealeez is currently available for download on Android devices and accessible through our website, which offers the same full functionality as the Android app.

For Android:

1. Open the Google Play Store on your Android phone or tablet.
2. Search for "Mealeez" in the search bar.
3. Locate the Mealeez app in the search results.
4. Tap the "Install" button to download and install the app.

Accessing Mealeez on the Web (iOS and other devices):

1. Open a web browser on your device (e.g., Safari, Chrome, Firefox).
2. Go to https://mealeez.co.uk.
3. You can now use Mealeez through your web browser. The website offers the same features and functionality as the Android app.

Additional Tips:

• Make sure you have a stable internet connection before downloading the app or using the website.
• If you're having trouble finding the app on the Google Play Store, try searching for "Mealeez" along with "Google Play".
• If you're still having trouble, you can contact our support team for assistance.

Is There A Family Subscription Option?

Yes! You can share your active Mealeez PLUS subscription with your entire family at no extra cost.

To do this, all family members must be linked to the same sub-account(s), and you, as the PLUS subscription holder, must be an administrator of that sub-account. Once linked, everyone will have access to all the PLUS features, including unlimited food label scans, the Recipe Assistant, and detailed restaurant menu breakdowns.

This feature is designed to simplify meal planning and allergy management for families, ensuring everyone has access to the same resources and information with just one subscription.

Here's How To Get Started:

1. Sub-Accounts are Key: All family members who want to share your subscription must be linked to the same sub-account(s). This allows everyone to have their own personalized profiles and settings while benefiting from your active subscription.

2. Admin Power: The person with the active Mealeez PLUS subscription needs to be an Administrator of that sub-account.

3. Share Subscription: Once all family members are linked to the sub-account, they will automatically share your subscription, giving them unlimited food label scans, access to our powerful Recipe Assistant, detailed restaurant menu breakdowns, and so much more!

4. Stay Active! To keep your family subscription active, the person with the active subscription must log in to Mealeez regularly. This ensures the system recognizes your ongoing usage and keeps everyone connected.

Once a family member is linked to the same sub-account they should instantly see a blue tick against their profile image and all PLUS features will be unlocked. In their Account Details & Settings under the "Your Membership Plan" heading, it will now read "Family Subscription".

How do I access my profile?

You can access your Mealeez profile in the following ways:

On the App:

1. Open the Mealeez app.
2. Tap the "Profile" icon. (at the top right of the screen)
3. Tap "Account Details & Settings."

On the Website:

1. Visit the Mealeez website and log in to your account.
2. Click or tap your profile icon or name. (at the top right of the screen)
3. Select "Account Details & Settings" from the dropdown menu.
4. Alternatively, on a desktop browser, you can select "My Account" from the left-hand menu (if applicable).
5. Then, select "Account Details & Settings."

What information can I add to my profile?

Your Mealeez profile is where you can customize your experience and provide information that helps Mealeez better serve your needs. You can add the following information to your profile:

• Profile Picture: A profile picture helps personalize your Mealeez account. It may be visible to other users if you leave a comment on a recipe.

• Allergies: Adding your allergies is highly recommended. This allows Mealeez to immediately start filtering search results, flagging unsafe ingredients when scanning food labels, highlighting recipe ingredients and providing relevant restaurant information based on your specific allergy needs. You can specify your allergies in two ways:

  • Allergy Groups: Mealeez uses the UK standard 14 main allergen groups. Tapping a group name highlights it:

    • Red: Avoid this group entirely.

    • Amber: May react moderately to this group.

    • Off (No Highlight): Safe to consume this group.

  • Allergy Ingredients: Fine-tune your allergy profile by specifying individual ingredients. Start typing an ingredient, tap it when it appears, and then highlight it:

    • Red: Avoid this ingredient.

    • Amber: May react moderately to this ingredient.

    • Green: Safe to consume this ingredient.

• Restaurant Distance: Set your preferred search radius for restaurants, up to 150 miles. This helps Mealeez find restaurants near you that meet your allergy needs.

• Notification Preferences: Control which notifications you receive from Mealeez:

  • Recipes: Receive a daily notification at 10 am about the "Today's New Recipe."

  • Restaurants: Get notified about new restaurant additions or menu updates.

  • Emails: Subscribe to the Mealeez newsletter (every 3-4 months) for updates on new features and tips.

How do I update my profile information?

You can easily update your Mealeez profile information at any time. Here's how:

On the App:

1. Open the Mealeez app.
2. Tap the "Profile" icon. (at the top right of the screen)
3. Tap "Account Details & Settings."
4. Make the desired changes to your profile information. You can update your profile picture, allergies, dietary preferences, and notification settings.
5. Tap "Save" to save your changes.

On the Website:

1. Visit the Mealeez website and log in to your account.
2. Click or tap on your profile icon. (at the top right of the screen)
3. Select "Account Details & Settings."
4. Make the desired changes to your profile information. You can update your profile picture, allergies, dietary preferences, and notification settings.
5. Click "Save" to save your changes.

What is Mealeez Plus and what are its benefits?

Mealeez Plus is our premium, fully featured subscription that unlocks a range of powerful tools on both the app and website, enhancing your allergy management experience and going beyond the basic ad-supported membership. Mealeez Plus gives you greater control and convenience in managing your dietary needs.

Here's a breakdown of the exclusive features you get with Mealeez Plus:

• Recipe Ingredient Warnings & Recipe Assistant: PLUS members can tap on highlighted ingredients in recipes to access the Recipe Assistant. This feature helps you find suitable alternative ingredients, making it easier to adapt recipes to your specific dietary restrictions.

• Unlimited Food Label Scanning: PLUS members enjoy unlimited scans each month with our powerful Food Label Scanner. Quickly and easily identify potential allergens in product ingredient lists, even if they use complex or hidden terminology.

• Unlock Full Grocery Results: PLUS members can view a breakdown of ingredients & compare prices across multiple stores as well as filter their grocery products to fine-tune the results you want returned. Want to choose a particular store? Maybe the order of results? Mealeez gives you additional control to find exactly what you are looking for.

• Restaurant Menu Ingredient Insights: PLUS members gain access to detailed ingredient information for restaurant menu items. Tap on a menu item to see its ingredients and which ones have been flagged as allergens to avoid. You can even filter menus to view only items that are safe for you to consume.

• Combined Multiple Profiles: PLUS members can combine all profiles at once. This allows you to scan recipes, restaurant menus, and food labels for everyone in your network—all simultaneously! This is perfect for families or caregivers managing multiple allergies.

• Shareable QR Allergy Code: This PLUS-exclusive feature generates a QR code on your screen that others can scan to see a time-limited, up-to-date list of the ingredients you need to avoid. This is incredibly handy for printing out to give to restaurant staff or sharing with anyone preparing your meals. Even more importantly, the person you are sharing with has no need to have an account on Mealeez or to have Mealeez installed on their device.

• Share Your Subscription: our Mealeez PLUS subscription now extends to your entire family at no extra cost. By linking family members to a shared sub-account, everyone gains access to the full suite of PLUS features, including unlimited food label scans, the Recipe Assistant, and detailed restaurant menu breakdowns. This is especially beneficial for families managing allergies, as it ensures everyone has access to the same up-to-date, safe information. No more juggling multiple subscriptions – one PLUS subscription empowers your whole household to confidently navigate dietary needs and enjoy meal planning together.

Why Upgrade to Mealeez Plus?

Mealeez Plus provides a comprehensive suite of tools designed to simplify allergy management. From quick label scanning and ingredient substitutions to restaurant menu insights and easy sharing of your dietary restrictions, Mealeez Plus empowers you to take control of your allergies and enjoy greater peace of mind.

How do I subscribe to Mealeez Plus?

• In The App: Tap your Profile icon (top right of the screen), select "Account Details & Settings" and scroll down to the Account Upgrade Options area where you will find a button to subscribe to Mealeez Plus.
• On The Website: Similar to the app, find the Account Upgrade Options area in your profile settings, or alternatively visit https://mealeez.co.uk/account/subscription

Is There A Family Subscription Option?

Yes! You can share your active Mealeez PLUS subscription with your entire family at no extra cost.

To do this, all family members must be linked to the same sub-account(s), and you, as the PLUS subscription holder, must be an administrator of that sub-account. Once linked, everyone will have access to all the PLUS features, including unlimited food label scans, the Recipe Assistant, and detailed restaurant menu breakdowns.

This feature is designed to simplify meal planning and allergy management for families, ensuring everyone has access to the same resources and information with just one subscription.

Here's How To Get Started:

1. Sub-Accounts are Key: All family members who want to share your subscription must be linked to the same sub-account(s). This allows everyone to have their own personalized profiles and settings while benefiting from your active subscription.

2. Admin Power: The person with the active Mealeez PLUS subscription needs to be an Administrator of that sub-account.

3. Share Subscription: Once all family members are linked to the sub-account, they will automatically share your subscription, giving them unlimited food label scans, access to our powerful Recipe Assistant, detailed restaurant menu breakdowns, and so much more!

4. Stay Active! To keep your family subscription active, the person with the active subscription must log in to Mealeez regularly. This ensures the system recognizes your ongoing usage and keeps everyone connected.

Once a family member is linked to the same sub-account they should instantly see a blue tick against their profile image and all PLUS features will be unlocked. In their Account Details & Settings under the "Your Membership Plan" heading, it will now read "Family Subscription".

How do I access my profile?

You can access your Mealeez profile in the following ways:

On the App:

1. Open the Mealeez app.
2. Tap the "Profile" icon. (at the top right of the screen)
3. Tap "Account Details & Settings."

On the Website:

1. Visit the Mealeez website and log in to your account.
2. Click or tap your profile icon or name. (at the top right of the screen)
3. Select "Account Details & Settings" from the dropdown menu.
4. Alternatively, on a desktop browser, you can select "My Account" from the left-hand menu (if applicable).
5. Then, select "Account Details & Settings."

What is the layout of the Mealeez app/website?

The Mealeez app and website are designed with a similar layout to make it easy for you to navigate and find the information you need. Here's a general overview:

On the App:

• Main Menu: The main menu is located at the bottom of the screen and allows you to access key sections of the app. It includes icons for:

  • Home: Takes you to the Mealeez home screen to view Today's Recipe, Trending Recipes, Nearby Restaurants & Latest News
  • Recipes: View recipe categories
  • Label Scan: Use our powerful food label scanner to check for unsafe ingredients
  • Restaurants: Find nearby restaurants and view their menus
  • Search: Filter through hundreds of menus to find your ideal meal

• Profile Specific

  • Account Details & Settings: Amend allergy ingredients, network profiles & notification preferences
  • My Allergy List: View a comprehensive searchable list of ingredients you may have to avoid
  • Switch Profile: Swap between other family & network profiles for individual results
  • Share Allergy Code (subscription required): Provide a scannable QR code and clickable link to share your allergy list

On the Website:

• • Main Menu: The main menu is located at the bottom of the screen (mobile devices) and left the of the screen (desktop devices) and allows you to access key sections of the app. It includes icons for:

    • Home: Takes you to the Mealeez home screen to view Today's Recipe, Trending Recipes, Nearby Restaurants & Latest News
    • Recipes: View recipe categories
    • Label Scan: Use our powerful food label scanner to check for unsafe ingredients
    • Restaurants: Find nearby restaurants and view their menus
    • Search: Filter through hundreds of menus to find your ideal meal

  • Profile Specific

    • Account Details & Settings: Amend allergy ingredients, network profiles & notification preferences
    • My Allergy List: View a comprehensive searchable list of ingredients you may have to avoid
    • Switch Profile: Swap between other family & network profiles for individual results
    • Share Allergy Code (subscription required): Provide a scannable QR code and clickable link to share your allergy list

Is there a search function within Mealeez?

Yes, Mealeez offers a powerful search function to help you quickly find what you're looking for.

On the App:

1. Tap Groceries or Recipes: The search bar is located on the recipes and groceries areas.

2. Enter Your Search Terms: Tap the search bar and enter the keywords related to what you're looking for. For example, you can search for:

   • Recipe names (e.g., "chocolate cake," "vegan chili") (recipes only)
   • Ingredients (e.g., "peanuts," "gluten-free flour") (recipes only)
   • Cuisines (e.g., "Italian," "Indian") (recipes only)
   • Grocery item names (e.g "sausages", "cereal") (groceries only)
   • Brand names (e.g ("Richmond", "Kellog's") (groceries only)

3. Tap The Filter Icon (optional): The filter icon is located at the top right of the screen, under your Profile icon

   • Sort Results: sort by name or rating
   • Minimum Rating: narrow your search by user rating (recipes only)
   • Max Recipe Time: select between 0 and 800 minutes (recipes only)
   • Meal Types: Pick the category of meal you are searching for (recipes only)
   • Store: Select stores you wish to search in (groceries only)

4. Tap "Search" or Press Enter: Once you've entered your search terms, tap the "Search" button on your keyboard

5. Review Search Results: Mealeez will display a list of results that match your search terms. You can then browse the results and select the item you're interested in.

On the Website:

1. 1. Visit Groceries or Recipes Areas: The search bar is located on the recipes and groceries areas.

   2. Enter Your Search Terms: Click the search bar and enter the keywords related to what you're looking for. For example, you can search for:

      • Recipe names (e.g., "chocolate cake," "vegan chili") (recipes only)
      • Ingredients (e.g., "peanuts," "gluten-free flour") (recipes only)
      • Cuisines (e.g., "Italian," "Indian") (recipes only)
      • Grocery item names (e.g "sausages", "cereal") (groceries only)
      • Brand names (e.g ("Richmond", "Kellog's") (groceries only)

   3. Tap The Filter Icon (optional): The filter icon is located at the top right of the screen, under your Profile icon

      • Sort Results: sort by name or rating
      • Minimum Rating: narrow your search by user rating (recipes only)
      • Max Recipe Time: select between 0 and 800 minutes (recipes only)
      • Meal Types: Pick the category of meal you are searching for (recipes only)
      • Store: Select stores you wish to search in (groceries only)

   4. Tap "Search" or Press Enter: Once you've entered your search terms, hit the "Enter" key on your keyboard.

   5. Review Search Results: Mealeez will display a list of results that match your search terms. You can then browse the results and select the item you're interested in.

Tips for Effective Searching:

• Use specific keywords: The more specific your keywords, the more relevant your search results will be.
• Try different variations: If you don't find what you're looking for right away, try different spellings or variations of your search terms.

How do I log out of Mealeez?

Logging out of Mealeez is a simple process. Here's how:

On the App:

1. Access Your Profile: Tap the "Profile" icon (at the top right of the screen).

2. Find the Logout Option: The logout option is located at the bottom of the profile screen.

3. Tap "Log Out": Tap the "Log Out" option to log out of the Mealeez app.

On the Website:

1. Access Your Profile: Click or tap your profile icon or name (at the top right of the screen) or on Desktop view, click My Account on the left menu

2. Find the Logout Option: The logout option is locatedat the bottom of the profile screen.

3. Click "Log Out": Click the "Log Out" (or similar) option to log out of the Mealeez website.

Is there a search function within Mealeez?

Yes, Mealeez offers a powerful search function to help you quickly find what you're looking for.

On the App:

1. Tap Groceries or Recipes: The search bar is located on the recipes and groceries areas.

2. Enter Your Search Terms: Tap the search bar and enter the keywords related to what you're looking for. For example, you can search for:

   • Recipe names (e.g., "chocolate cake," "vegan chili") (recipes only)
   • Ingredients (e.g., "peanuts," "gluten-free flour") (recipes only)
   • Cuisines (e.g., "Italian," "Indian") (recipes only)
   • Grocery item names (e.g "sausages", "cereal") (groceries only)
   • Brand names (e.g ("Richmond", "Kellog's") (groceries only)

3. Tap The Filter Icon (optional): The filter icon is located at the top right of the screen, under your Profile icon

   • Sort Results: sort by name or rating
   • Minimum Rating: narrow your search by user rating (recipes only)
   • Max Recipe Time: select between 0 and 800 minutes (recipes only)
   • Meal Types: Pick the category of meal you are searching for (recipes only)
   • Store: Select stores you wish to search in (groceries only)

4. Tap "Search" or Press Enter: Once you've entered your search terms, tap the "Search" button on your keyboard

5. Review Search Results: Mealeez will display a list of results that match your search terms. You can then browse the results and select the item you're interested in.

On the Website:

1. 1. Visit Groceries or Recipes Areas: The search bar is located on the recipes and groceries areas.

   2. Enter Your Search Terms: Click the search bar and enter the keywords related to what you're looking for. For example, you can search for:

      • Recipe names (e.g., "chocolate cake," "vegan chili") (recipes only)
      • Ingredients (e.g., "peanuts," "gluten-free flour") (recipes only)
      • Cuisines (e.g., "Italian," "Indian") (recipes only)
      • Grocery item names (e.g "sausages", "cereal") (groceries only)
      • Brand names (e.g ("Richmond", "Kellog's") (groceries only)

   3. Tap The Filter Icon (optional): The filter icon is located at the top right of the screen, under your Profile icon

      • Sort Results: sort by name or rating
      • Minimum Rating: narrow your search by user rating (recipes only)
      • Max Recipe Time: select between 0 and 800 minutes (recipes only)
      • Meal Types: Pick the category of meal you are searching for (recipes only)
      • Store: Select stores you wish to search in (groceries only)

   4. Tap "Search" or Press Enter: Once you've entered your search terms, hit the "Enter" key on your keyboard.

   5. Review Search Results: Mealeez will display a list of results that match your search terms. You can then browse the results and select the item you're interested in.

Tips for Effective Searching:

• Use specific keywords: The more specific your keywords, the more relevant your search results will be.
• Try different variations: If you don't find what you're looking for right away, try different spellings or variations of your search terms.

What is Mealeez and how does it work?

Mealeez is your all-in-one food allergy management app and website. We empower you to take control of your allergies and enjoy food safely and confidently. Whether you're dining out, grocery shopping, or planning meals at home, Mealeez provides the tools and information you need to make informed decisions.

Here's how Mealeez works:

1. Personalized Allergy Profile: You create a detailed profile listing your specific allergies & intolerances. This information is the foundation of your personalized Mealeez experience.

2. Smart Recipe Assistant: Every recipe comes with a personalised Recipe Assistant that flags any unsafe ingredients and gives you ideas on safe swaps, ensuring that everything you see is safe for you to consume.

3. Grocery Shopping: Search our huge database of grocery products and find what is safe to eat, where to buy it and compare prices across multiple stores.

4. Restaurant Finder: Discover allergy-friendly restaurants near you. Mealeez provides restaurant menus and quickly lets you know what you can/can't have, making it easier to plan safe dining experiences.

5. Food Label Scanner: Quickly scan food labels to identify potential allergens and unsafe ingredients. Mealeez instantly alerts you to any ingredients that conflict with your profile.

6. Share Your Allergy Information: Easily share your allergy profile with family, caregivers, or restaurants. Mealeez makes it simple to communicate your dietary needs clearly and accurately.

Key Benefits of Using Mealeez:

• Save Time and Stress: No more endless label reading or anxious restaurant visits. Mealeez simplifies allergy management, giving you peace of mind.

• Eat Safely and Confidently: Mealeez empowers you to make informed food choices, reducing the risk of accidental exposure to allergens.

• Discover New Foods: Explore a world of safe grocery items and delicious recipes tailored to your dietary needs.

• Enjoy Dining Out Again: Find restaurants that understand food allergies and can accommodate your needs.

Getting Started:

To start using Mealeez, simply create an account and set up your personalized allergy profile. You'll be on your way to a safer and more enjoyable food experience!

How do I find allergy-friendly restaurants near me using Mealeez?

Mealeez makes it easy to find restaurants that can cater to your specific allergy needs. Here's how:

On the App:

1. Access the Restaurants Section: Tap the "Restaurants" icon on the bottom menu.

2. Allow Location Access (if prompted): Mealeez needs access to your device's location to find nearby restaurants. If prompted, allow Mealeez to access your location.

3. View Nearby Restaurants: Mealeez will display a list of restaurants near you that are in our database.

4. Filter By Restaurant Type (Subscription required): Each restaurant is categorised, allowing you to easily filter the type of cuisine you'd prefer, such as Mexican, Gluten Free, Vegan, Italian, Sushi etc.

5. Browse Restaurant Details: Tap on a restaurant in the list to view more details, including:

   • Restaurant name & address
   • Menus categories and dish title
   • Allergen information for each dish

6. Check For Updated Menus: Although Mealeez regularly reviews the menus to check they are up to date, there is the option of going directly to the restaurants website to check the menu for yourself, for additional peace of mind. Simply tap the "Information" button on a restaurant screen, then tap "Visit Website" at the bottom of the displayed information panel.

On the Website:

1. Access the Restaurants Section: Click the "Restaurants" icon on the bottom menu. or click "Restaurants" on the left menu (Desktop view)

2. Allow Location Access (if prompted): Mealeez needs access to your device's location to find nearby restaurants. If prompted, allow Mealeez to access your location.

3. View Nearby Restaurants: Mealeez will display a list of restaurants near you that are in our database.

4. Filter By Restaurant Type (Subscription required): Each restaurant is categorised, allowing you to easily filter the type of cuisine you'd prefer, such as Mexican, Gluten Free, Vegan, Italian, Sushi etc.

5. Browse Restaurant Details: Click on a restaurant in the list to view more details, including:

   • Restaurant name & address
   • Menus categories and dish title
   • Allergen information for each dish

6. Check For Updated Menus: Although Mealeez regularly reviews the menus to check they are up to date, there is the option of going directly to the restaurants website to check the menu for yourself, for additional peace of mind. Simply tap the "Information" button on a restaurant screen, then tap "Visit Website" at the bottom of the displayed information panel.

How To View Menus

1. Check Category Title: each menu is split into categories (such as Breakfast, Lunch, Coffee, Dessert etc). You can click to show/hide individual categories.

2. View Menu Items: Each menu item will have ingredients broken down into easy to view parts. These are then colour coded to let you know if they are suitable:

   • Red: Not suitable, based on your allergy profile, where you have marked ingredients/allergy groups as severe.
   • Amber: Might be suitable/discretion required. Again, based on your allergy profile and the ingredients/groups selected as moderate.
   • Green: Mealeez could not detect unsafe ingredients. This should be safe, but care should still be taken and ingredients should be confirmed when ordering.

3. View Ingredients (subscription required): Tapping on any part of a menu item will show you its full ingredient list, highlighting sever/moderate allergens based on your allergy profile.

4. Filter Items (subscription required): Tapping this option will filter through all menu items and display only those that have been marked as safe or moderately safe, hiding any menu item with ingredients you have marked as severe. This allows you to very quickly see what you can have when dining out or ordering from that restaurant.

How do I use the food label scanner?

Mealeez's food label scanner helps you quickly identify potential allergens in packaged foods. Here's how to use it:

On the App & Website:

1. Access the Label Scanner: Tap the "Label Scan" icon on the bottom menu (alternatively, find the "Scan Food Label" link on the website's left menu).

2. Grant Permissions: Mealeez needs access to your device's camera and/or file storage to scan labels. You'll be prompted to grant these permissions.

   • Camera Access: Allow Mealeez to access your camera to take a photo of the food label.

   • File Access (app only): Granting file access allows you to upload an image of a food label from your device's photo library.

3. Position the Label:

   • Using the Camera: Hold your device steady so the food label is clearly visible within the camera's viewfinder. Make sure the label is well-lit and in focus. If using the app, you may be able to tap the screen to focus.

   • Uploading an Image: If you've granted file access (only required in the app), you can select an image of a food label from your device.

4. Scan the Label: Tap the "Scan" button.

5. Review the Results: Mealeez will process the label information and display the results. You'll see one of the following:

   • Allergen Warnings: Highlights or warnings about any ingredients that match your allergy profile (using the red/amber/green system). 

   • No Allergens Detected: Mealeez will let you know if no unsafe ingredients have been detected based on your profile.

6. Free Scans: If the scan results indicate that the product is safe based on your allergy profile, the scan is free and doesn't count towards your monthly free scan limit! You get 6 free scans per month where allergens are detected.

7. Interpreting the Results (Crucial): It's important to understand that the label scanner is a tool to assist you, not a replacement for your own careful label reading.

   • Accuracy: The accuracy of the scan depends on the quality of the label image and the clarity of the ingredient list. A blurry or poorly lit image can affect the results.

   • Unknown Ingredients: Mealeez has a large database of ingredients, but it may not recognize every single ingredient, especially if it's a less common or newly introduced one.

   • False Positives: Be aware that the label scanner may pick up on phrases such as "Free From Sulphites" or "No Eggs" in the image you provide, and could interpret that incorrectly.

   • Cross-Contamination: In the US, "may contain" warnings are optional for manufacturers, so even if the label scanner doesn't find any potential allergens, it cannot guarantee there was no cross-contamination during food production. 

   • The Label Scanner is a Guide: While the food label scanner is very accurate, it should be used as a guide only. You are responsible for reviewing food labels yourself to ensure your safety. Always double-check for any potentially unsafe ingredients.

   • Precautionary Principle: If you have any doubts about the safety of a food, it's always best to err on the side of caution and avoid it.

Mealeez Free and Subscription Scans:

• Free Scans: You get 6 free scans per month where allergens are detected. However, scans that show "No Unsuitable Ingredients Detected" are always free and do not count towards your monthly limit. This means you can check as many safe foods as you like!

• Subscription Scans: A Mealeez Plus subscription unlocks unlimited scans, giving you the freedom to check as many food labels as you need.

How can I share my allergy information with others?

Mealeez makes it easy to share your allergy information with family, caregivers, restaurants, or anyone else who needs to know your dietary restrictions. Even more importantly, the person you are sharing with has no need to have an account on Mealeez or to have Mealeez installed on their device.

On the App (subscription required):

1. Access Your Allergy Profile: Tap the "Profile" icon (located at the top right of the screen)

2. Find the Sharing Option: Tap "Share Allergy QR Code"

   (Insert Screenshot of App Profile/Settings Screen with Sharing Option Highlighted)

3. Choose a Sharing Method:

   • QR Code: A scannable QR code that contains your allergy information. This is useful for quickly sharing your allergies with your waiter at a restaurant or other individuals who have a QR code scanner.
   • Link: A shareable link that can be sent via email, text message, or other messaging apps.

4. Generate or Share: Tap the option to generate the QR code or copy the link.

5. Share Your Information: Share the QR code (by displaying it on your screen) or the link (by pasting it into a message or email).

Your allergy information is only available for a maximum of 5 minutes, after which time the link will no longer work.

How do I create and manage sub-accounts (family profiles) in Mealeez?

Mealeez allows you to create and manage separate profiles for family members or others who have different allergy needs. This makes it easy to keep everyone's dietary information organized and accessible. For example, you can switch profiles for each family member, and check recipes, restaurant menus and food labels for that particular person.

Creating a Sub-Account:

1. Access Your Profile: Tap the "Profile" icon (top right of the screen) and select "Account Details & Settings"

2. Go to Manage Your Profiles: Under the "Family & Network Profiles" tap the "Manager Your Profiles" option.

3. Create a New Sub-Account: Tap "Add," at the top right of the screen. You'll be presented with the following options:

   • Create Profile: Select this to create a new sub-account
   • I Have A Code: Select this if someone has sent you a unique code to be given access to a sub-account. (Skip remaining steps)

4. Enter Sub-Account Details: Provide the necessary information for the sub-account, such as:

   • Profile Name: only visible to you, and those that have been given access to this profile
   • Profile Photo: only visible to you, and those that have been access to this profile
   • Allergy Information: similar to your own profile, enter allergy groups and ingredients the sub-account needs to avoid.

5. Save the Sub-Account: Tap "Save"

Editing A Sub-Account

1. Access Your Profile: Tap the "Profile" icon (top right of the screen) and select "Account Details & Settings"

2. Go to Manage Your Profiles: Under the "Family & Network Profiles" tap the "Manager Your Profiles" option.

3. Select Sub-Account: Select the sub-account you wish to edit.

4. Edit Sub-Account Details: Provide the necessary information for the sub-account, such as:

   • Profile Name: only visible to you, and those that have been given access to this profile
   • Profile Photo: only visible to you, and those that have been access to this profile
   • Allergy Information: similar to your own profile, enter allergy groups and ingredients the sub-account needs to avoid.

5. Additional Options (admins only): There are two additional options, when editing a profile after it is created:

   • Who Has Access (admins only): This lists all accounts that have access to this profile. You can upgrade/downgrade the permission levels for each person by clicking the icon on the far right of the profile name. This will toggle between admin permissions (can EDIT the sub-account) or standard permissions (can VIEW the sub-account, but can not edit). You can also remove other members access to this account by tapping the "minus" icon next to the members name.
   • Profile Access Code (admins only): This is a unique, time-limited code you can send to someone to allow them to be added to the sub-account (see the "Joining A Sub Account" FAQ)

6. Save The Sub-Account: Tap "Save"

Joining A Sub-Account

1. Access Your Profile: Tap the "Profile" icon (top right of the screen) and select "Account Details & Settings"

2. Go to Manage Your Profiles: Under the "Family & Network Profiles" tap the "Manager Your Profiles" option.

3. Creat A Profile: Select the "Create" option at the top right of the screen and select "I Have A Code".

4. Enter Code: Enter the 16 digit code you have been given, to be added to the sub-account. By default, you will be given standard permissions. If you require admin permissions to edit the sub-account, please ask another administrator of that sub-account to change your permissions status.

Leaving A Sub-Account

1. Access Your Profile: Tap the "Profile" icon (top right of the screen) and select "Account Details & Settings"

2. Go to Manage Your Profiles: Under the "Family & Network Profiles" tap the "Manager Your Profiles" option.

3. Select A Profile: To leave a specific profile, tap the "menu" icon to the right of the profile name. Be aware, if you are the last/only member of that sub-account, the sub-account will no longer be accessible and will be automatically deleted.

What is the 'Switch Profile' option and how do I use it?

The "Switch Profile" option allows you to easily toggle between different Mealeez profiles, including your own profile and any sub-accounts (family profiles) you've created. This is useful for quickly accessing and managing the allergy information for different individuals.

On the App & Website:

1. Select Your Profile: Tap your "Profile" icon at the top right of the screen.

2. Locate the "Switch Profile" Option: The "Switch Profile" option is located in the resulting menu screen.

3. Tap "Switch Profile": Tap the "Switch Profile" option.

4. Select the Profile: Choose the profile you want to switch to from the list of available profiles. Your profile will be marked "Primary Account", and the currently active account will be marked "Active"

What is "My Allergy List" and how do I use it?

"My Allergy List" provides a comprehensive and searchable view of all your allergies, both allergy groups and individual ingredients, in one convenient place. It's a helpful tool for reviewing and managing your allergy information.

On the App & Website:

1. Access "My Allergy List": The "My Allergy List" option is located by tapping your "Profile" icon at the top right of the screen, then selecting "My Allergy List" from the menu.

2. Review Your Allergies: "My Allergy List" highlights ingredients from our database, based on the allergy groups and ingredients you procided in your profile. The red/amber highlighting system indicates the severity of your reaction to each allergen. This list contains all ingredients Mealeez has in its database that you should be aware of.

3. Search Your Allergy List (Optional): If your allergy list is long, you can use the search bar at the top of the screen to quickly find a specific allergen.

4. Edit Your Allergies: From "My Allergy List," you can tap on an allergen to be taking to a Google search that provides more information on the ingredient.

How do I view & use recipes in Mealeez?

Once you've found a recipe you're interested in, Mealeez provides a detailed view with all the information you need. Here's how to access and understand the recipe details:

1. Access the Recipe Details: After viewing the recipes area or searching for recipes (as described in the "How do I search for recipes?" FAQ), tap on the recipe to view its details.

2. Recipe Overview: The recipe details screen typically displays:

   • Recipe Name
   • A photo of the finished dish
   • A brief description or summary of the recipe
   • Cooking time (preparation time, cooking time)
   • Serving size (you can change this to suit the serving size you require. The ingredients will automatically adjust).
   • Rating
   • Original recipe information (if Mealeez has sourced this recipe from somewhere else, we'll display a link back to the original)

3. Ingredients: Scroll to the "Ingredients" section to see a list of all the ingredients and portion sizes needed for the recipe. Mealeez will scan the ingredients to see if there is anything that might be unsuitable, and will highlight these ingredients in purple.

4. Method: Swipe (in the app) or tap (app/website) the "Method" section to see the step-by-step instructions for preparing the recipe. You can tap on any instruction to mark it as complete.

5. Nutritional Information: The recipe lists nutritional information to the UK's Food Standard Agency guidance, which uses a traffic light system for nutrition information. It is a front-of-pack labeling system that uses red, amber, and green colors to indicate high, medium, and low levels of fat, saturated fat, sugars, and salt in food products.

6. User Reviews/Ratings: Swip to (or tap) the "Comments" area where you can view ratings, read reviews and check out any photos of the recipe submitted by other users.

7. Bookmark/Sharing Options: You can tap the bookmark icon at the top right of the screen to save this recipe to your bookmarks to look at later. You can also tap to share using the "share" icon at the top of the screen, to share this recipe with others. On the website, you'll see an additional option to allow you to embed this entire recipe on your own webpage.

8. My Recipe Assistant (subscription required): Your personal Recipe Assistant checks over the recipe for unsafe ingredients, and will suggest alternatives, along with any changes required to the method. There are two ways to invoke the Assistant:
   1. Tap on an individual ingredient if it is highlighted in purple. Your Assistant will give a detailed suggestion on how it can be replaced.
   2. Tap the Assistant icon (top right of the screen) and it will suggest a complete solution for the recipe and all it's ingredients.

What is Mealeez Plus and what are its benefits?

Mealeez Plus is our premium, fully featured subscription that unlocks a range of powerful tools on both the app and website, enhancing your allergy management experience and going beyond the basic ad-supported membership. Mealeez Plus gives you greater control and convenience in managing your dietary needs.

Here's a breakdown of the exclusive features you get with Mealeez Plus:

• Recipe Ingredient Warnings & Recipe Assistant: PLUS members can tap on highlighted ingredients in recipes to access the Recipe Assistant. This feature helps you find suitable alternative ingredients, making it easier to adapt recipes to your specific dietary restrictions.

• Unlimited Food Label Scanning: PLUS members enjoy unlimited scans each month with our powerful Food Label Scanner. Quickly and easily identify potential allergens in product ingredient lists, even if they use complex or hidden terminology.

• Unlock Full Grocery Results: PLUS members can view a breakdown of ingredients & compare prices across multiple stores as well as filter their grocery products to fine-tune the results you want returned. Want to choose a particular store? Maybe the order of results? Mealeez gives you additional control to find exactly what you are looking for.

• Restaurant Menu Ingredient Insights: PLUS members gain access to detailed ingredient information for restaurant menu items. Tap on a menu item to see its ingredients and which ones have been flagged as allergens to avoid. You can even filter menus to view only items that are safe for you to consume.

• Combined Multiple Profiles: PLUS members can combine all profiles at once. This allows you to scan recipes, restaurant menus, and food labels for everyone in your network—all simultaneously! This is perfect for families or caregivers managing multiple allergies.

• Shareable QR Allergy Code: This PLUS-exclusive feature generates a QR code on your screen that others can scan to see a time-limited, up-to-date list of the ingredients you need to avoid. This is incredibly handy for printing out to give to restaurant staff or sharing with anyone preparing your meals. Even more importantly, the person you are sharing with has no need to have an account on Mealeez or to have Mealeez installed on their device.

• Share Your Subscription: our Mealeez PLUS subscription now extends to your entire family at no extra cost. By linking family members to a shared sub-account, everyone gains access to the full suite of PLUS features, including unlimited food label scans, the Recipe Assistant, and detailed restaurant menu breakdowns. This is especially beneficial for families managing allergies, as it ensures everyone has access to the same up-to-date, safe information. No more juggling multiple subscriptions – one PLUS subscription empowers your whole household to confidently navigate dietary needs and enjoy meal planning together.

Why Upgrade to Mealeez Plus?

Mealeez Plus provides a comprehensive suite of tools designed to simplify allergy management. From quick label scanning and ingredient substitutions to restaurant menu insights and easy sharing of your dietary restrictions, Mealeez Plus empowers you to take control of your allergies and enjoy greater peace of mind.

How do I subscribe to Mealeez Plus?

• In The App: Tap your Profile icon (top right of the screen), select "Account Details & Settings" and scroll down to the Account Upgrade Options area where you will find a button to subscribe to Mealeez Plus.
• On The Website: Similar to the app, find the Account Upgrade Options area in your profile settings, or alternatively visit https://mealeez.co.uk/account/subscription

Mealeez in Action: A Restaurant Scenario

One of the biggest challenges when dining out is understanding the exact ingredients in your meal. While restaurants are legally required to disclose major allergens, they often fall short of listing all ingredients in a user-friendly way. Sifting through walls of text to identify potential issues is time-consuming and frustrating.

The Problem: Ingredient Overload

Consider this "Nacho Burrito" example:

Imagine trying to quickly determine if this item is safe for someone who avoids tomatillos and limits garlic. Reading through this dense text is difficult and time-consuming, especially when faced with hundreds of similar menu items. It's also hard to figure out if modifications are possible.

How Mealeez Simplifies Dining Out

Mealeez offers a streamlined approach to managing dietary restrictions while dining out.

1. Personalized Sub-Accounts:

Create unlimited sub-accounts for friends and family, each with their own dietary profiles.

2. Customized Ingredient Profiles:

Within each sub-account, specify ingredients to avoid. Use a red highlight for severe reactions (must avoid) and amber for moderate reactions (limit intake). For example, set tomatillos to red and garlic to amber.

3. Visual Menu Analysis:

When viewing a restaurant's menu within Mealeez, each dish is color-coded based on the user's profile. Red indicates the presence of a "must avoid" ingredient, amber highlights a "limit intake" ingredient, and green signifies a safe option.

This visual system allows for quick identification of safe choices and facilitates discussions with restaurant staff about potential modifications.

What if the Restaurant Isn't on Mealeez?

Mealeez covers over 100,000 restaurant locations in the UK and US. However, if your chosen restaurant isn't listed, you still have options:

1. Food Label Scanner:

If the restaurant provides a full ingredient list, use Mealeez's Food Label Scanner. It uses the same color-coding system to highlight potential allergens and problem ingredients based on your profile.

2. Scan QR Code (Subscription Required):

For restaurants without ingredient lists, use the Scan QR Code feature. This generates a time-limited, anonymous code that your server can scan. This displays your specific dietary restrictions, allowing the server to easily communicate your needs to the kitchen. The code expires after 5 minutes, ensuring privacy. Even more importantly, the person you are sharing with has no need to have an account on Mealeez or to have Mealeez installed on their device.

In short, Mealeez empowers you to dine out with confidence, knowing that your dietary needs are clearly communicated and easily managed.

Can I scan for food allergies on other websites?

With the Mealeez Grocery Shopping Chrome Extension, you can easily scan for food allergies while browsing online grocery stores. This extension is a valuable tool for individuals with food allergies, as it allows you to quickly identify potential allergens in products.

To use the extension, simply install it on your Chrome browser and login/create an account. Once logged in, you can set your specific allergen preferences. Then, as you browse online grocery stores, the extension will highlight any potential allergens in the products you view. This makes it easy to make informed decisions about what you buy and ensures that you can avoid any potentially harmful ingredients.

The Mealeez Grocery Shopping Chrome Extension is a convenient and user-friendly tool that can help you shop safely and confidently, even with food allergies.

How Does It Work?

It's as simple as clicking the Mealeez extension icon and waiting for it to report back in just a few seconds, for extra peace of mind when doing your grocery shopping.

The scanner is linked back to your Mealeez account so it knows what ingredients to look out for. Free users get 6 free food label scans per month, while PRO subscribers get unlimited scans.

What Supermarkets Are Supported?

As of writing this post, the following supermarkets are supported:

United Kingdom:

• Aldi
• ASDA
• Iceland
• Tesco
• Morrisons
• Sainsbury's
• Ocado

United States:

• Bakers Plus
• City Market
• Dillons
• Fred Meyer
• Frys Food
• Gerbes
• Harris Teeter
• H-E-B
• Instacart
• Jay C Foods
• King Soopers
• Kroger
• Marianos
• Pay-Less
• Publix
• QFC
• Ralphs
• Smiths Food & Drug
• Target
• Walmart

What Will It Scan?

Mealeez will check the product page for an ingredient list and any other section that indicates what the product may contain. It is important to note that while Mealeez does its best to tell you what allergens a product contains, there may be occasions where it can produce a false positive (for example, if an allergy warning on the supermarket website says something like "Free From/Does Not Contain [INGREDIENT]". That is why we always encourage you to use Mealeez as a guide and to check food labels carefully.

Your Privacy Matters

We understand that privacy is paramount. That's why we want to be completely transparent about the information Mealeez gathers. Our Chrome Extension only scans the website you are actively viewing. It does not store any information regarding other websites you have visited and does not track your browsing activity in any way. The only information Mealeez stores on your desktop device is your user data, which is used to securely verify your account. You can shop with confidence, knowing your privacy is protected.

How do I search for groceries?

Mealeez has one of the most powerful shopping experience for food-allergy sufferers in the UK & US, with our huge groceries area that allows you to find safe products and compare prices across multiple stores. And the best part is we've made it as simple as possible for you to use.

Getting Started

The first thing to note is that the initial view you see when heading to the Groceries area is for any saved grocery items you have. This is of particular importance because if any product ingredients change, we want to warn you if anything becomes unsuitable.

Searching For Groceries

To conduct a search, type in your query in the search bar at the top of the screen. Mealeez checks your query against product names and brand names held in our database. It'll then check each item for ingredients in your food allergy profile, returning results that are marked "safe" or "caution". PLUS subscribers also have the ability to fine-tune the results using the Filter option at the top right.

Viewing Grocery Items

Tapping a grocery item will bring up its details, where you can see further information such as ingredients (if there are any allergies, they will be marked in red (severe) or amber (caution) depending on your allergy profile) and the ability to bookmark the item. You'll also see a list of stores the item is available in and the current price information we have for it. You can then tap the "VISIT" button to be taken directly to that grocery items product page.

What Stores Are Covered?

We currently only show information for UK & US supermarkets at this time. The stores we cover are:

UK Stores:

• Asda
• Co-op
• Discount Dragon
• Home Bargains
• Iceland
• Low Price Foods
• Morrisons
• Ocado
• Poundland
• Sainsbury's
• Tesco
• Waitrose

US Stores:

• BJ's Wholesale Club
• H-E-B
• Hy-Vee
• Ingles Curbside
• Lowes Foods
• Needler's Fresh Market
• Target
• Trader Joe's
• Walgreens
• Walmart

How is this different to other price comparison websites?

There are two fundamental differences between Mealeez and other popular price comparison websites. The first is that other price comparison sites are just that. They are focussing on finding you the best price. The other difference is that Mealeez only lists food items - and more importantly - it only shows food items that are suitable to eat!

Why no real product images?

Product images are not currently displayed due to copyright restrictions. We do not hold licenses to show them on the Mealeez website or the Android app. Instead, we have used AI to generate images to help you when navigating the grocers area.

Why do some searches take a long time?

Your food allergies and a products ingredients may change at any time, so Mealeez always conducts a "fresh" search when checking grocery items. That means it checks every single ingredient before determining if an item is suitable or not, before showing results. For quicker searches, try being more specific in what you are looking for. For example, searching for "vegan" will return all suitable vegan results, but searching for "vegan sausages" will be quicker as there are already less results to check your allergies against.

How do I create a "safe list" of ingredients to look for on food labels?

Creating a "safe list" of ingredients is a proactive way to simplify food label reading and quickly identify foods that are likely to be safe for you. This list contains ingredients you know you can tolerate. Here's how to create and use one:

1. Start with Your Known Safe Foods: Think about the foods you regularly eat without any allergic reactions. Make a list of the key ingredients in those foods.

2. Check Product Labels: When you're at the grocery store or looking at food labels at home, check the ingredient lists of the foods you know are safe. Add any additional safe ingredients you find to your list.

3. Organize Your List: You can organize your safe list in several ways:

   • Alphabetical Order: This makes it easy to quickly find a specific ingredient.
   • By Food Category: Grouping safe ingredients by food category (e.g., grains, fruits, vegetables, proteins) can be helpful.
   • Add Them On Mealeez: Mealeez allows you to mark ingredients as "safe" in your Profile, meaning they will not be flagged when scanning food labels or on restaurant menus when dining out.

4. Use Your Safe List When Reading Labels: When you're checking a new food label, scan the ingredient list first for any ingredients from your safe list. If you see several ingredients from your safe list, the product is more likely to be a safe choice.

5. Combine with Allergen Avoidance: Your safe list is a complement to your allergen avoidance strategy, not a replacement for it. You should always check for your specific allergens, even if the label contains ingredients from your safe list. Ingredients may be processed in facilities that also process your allergens, so cross-contamination is still a risk.

Example:

Let's say you know you can safely eat rice, chicken, carrots, and broccoli. Your initial safe list might look like this:

• Rice
• Chicken
• Carrots
• Broccoli

Then, when checking labels, you might find that some products also contain safe ingredients like "olive oil," "salt," and "pepper." You would add those to your safe list.

What are the most common hidden sources of gluten?

Gluten can be found in many unexpected places. It's essential to be aware of these hidden sources to avoid accidental exposure. Here are some of the most common hidden sources of gluten:

In Foods:

• Soy Sauce: Many soy sauces contain wheat as a thickener. Always check the label and look for gluten-free soy sauce.
• Imitation Seafood: Imitation crab, lobster, and other seafood products often use wheat starch as a binder.
• Processed Meats: Some processed meats, like sausages, deli meats, and hot dogs, may contain wheat as a filler.
• Soups and Sauces: Creamy soups, gravies, and sauces are often thickened with wheat flour.
• Salad Dressings: Some salad dressings contain wheat flour or modified food starch derived from wheat.
• Candy: Certain candies, especially licorice, can contain gluten.
• Flavorings and Extracts: Some flavorings and extracts, especially vanilla extract, may be made with wheat-derived alcohol.
• Medications and Supplements: While less common, some medications and supplements may contain gluten as a binder or coating. Always check with your pharmacist or doctor.

Other Potential Sources:

• Play-Doh and Modeling Clay: These can contain wheat flour and should be kept away from children with celiac disease or gluten sensitivity.

Tips for Identifying Gluten:

• Scan Food Labels With Mealeez: Highlight the "Gluten" category in your profile, and Mealeez will flag ingredients that may contain gluten
• Read Labels Carefully: Always check the ingredient list for wheat, barley, rye, and other gluten-containing grains.
• Look for "Gluten-Free" Labels: Products labeled "gluten-free" must meet strict standards for gluten content.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of gluten may be discovered. Always read labels carefully and be vigilant about potential cross-contamination.

What are the most common hidden sources of dairy?

Dairy can be surprisingly difficult to avoid, as it's used in many processed foods. Being aware of these hidden sources is crucial for managing a dairy allergy or lactose intolerance. Here are some of the most common hidden sources of dairy:

In Foods:

• "Natural Flavors" and "Artificial Flavors": These generic terms can sometimes hide dairy ingredients. If you see these on a label and are unsure, contact the manufacturer.
• Baked Goods: Many baked goods, including breads, cakes, cookies, and muffins, contain milk, butter, or other dairy products.
• Processed Meats: Some processed meats, like sausages, deli meats, and hot dogs, may contain casein or other milk-derived ingredients.
• Non-Dairy Creamers: Surprisingly, some "non-dairy" creamers actually contain casein, a milk protein. Always check the label carefully.
• Soups and Sauces: Creamy soups, gravies, and sauces often contain milk, cream, or butter.
• Salad Dressings: Many salad dressings, especially creamy ones, contain dairy.
• Snack Foods: Some snack foods, like chips, crackers, and popcorn, may contain butter, cheese, or other dairy ingredients.
• Medications and Supplements: Some medications and supplements may contain lactose or other dairy-derived ingredients. Always check with your pharmacist or doctor.

Hidden Dairy Ingredients (Look out for these terms):

• Casein (milk protein)
• Whey (milk protein)
• Lactose (milk sugar)
• Milk solids
• Milk powder
• Butter
• Cream
• Cheese
• Yogurt

Tips for Identifying Dairy:

• Scan Food Labels With Mealeez: Highlight the "Milk" category in your profile, and Mealeez will flag ingredients that may contain milk or milk derivatives.
• Read Labels Carefully: Always check the ingredient list for milk, casein, whey, lactose, and other dairy-related terms.
• Look for "Dairy-Free" or "Vegan" Labels: Products labeled "dairy-free" or "vegan" should not contain any dairy ingredients. However, it's still a good idea to double-check the label.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of dairy may be discovered. Always read labels carefully and be vigilant about potential cross-contamination.

What are the most common hidden sources of nuts?

Nut allergies can be life-threatening, so it's essential to be vigilant about hidden sources of nuts. These allergens can appear in unexpected places. Here are some common hidden sources of nuts:

In Foods:

• Baked Goods: Many baked goods, including breads, cakes, cookies, and pastries, may contain nuts or be made in facilities that also process nuts.
• Chocolate: Some chocolate products, especially those with added flavors or textures, may contain nuts.
• Granola and Trail Mix: These often contain a variety of nuts and seeds.
• Ice Cream: Many ice cream flavors, especially those with added mix-ins, may contain nuts.
• Pesto: Traditional pesto sauce contains pine nuts.
• Sauces and Dressings: Some sauces and dressings, especially those with a nutty or creamy flavor, may contain nuts.
• Snack Foods: Certain snack foods, like chips, crackers, and energy bars, may contain nuts.
• Marzipan: This almond paste is used in many desserts.
• Nougat: This sweet confection often contains nuts.

Hidden Nut Ingredients (Look out for these terms):

• Almonds
• Cashews
• Hazelnuts
• Macadamia nuts
• Pecans
• Pistachios
• Walnuts
• Nut butter (including peanut butter, almond butter, etc.)
• Nut flour
• Natural flavors (can sometimes hide nuts)

Other Potential Sources:

• Personal Care Products: Some lotions, soaps, and shampoos may contain nut oils.
• Furniture Polish: Certain furniture polishes may contain nut oils.

Tips for Identifying Nuts:

• Scan Food Labels With Mealeez: Highlight the "Tree Nuts" category in your profile, and Mealeez will flag ingredients that may contain tree nuts.
• Read Labels Carefully: Always check the ingredient list for specific nut names (almonds, cashews, etc.) and any general terms like "nuts" or "tree nuts."
• Look for "May Contain" Statements: Pay close attention to "May contain" or "Produced in a facility that also processes" statements, as these indicate a risk of cross-contamination.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of nuts may be discovered. Always read labels carefully and be vigilant.

What are the most common hidden sources of soy?

Soy is a versatile ingredient used in a wide variety of foods, making it challenging to avoid if you have a soy allergy. Here are some common hidden sources of soy:

In Foods:

• Soy Sauce: While it seems obvious, it's worth mentioning that traditional soy sauce is a major source of soy. Look for tamari or other soy-free alternatives.
• Tofu and Tempeh: These are obvious soy products, but it's important to be aware of them.
• Vegetable Oil: Some vegetable oil is soybean oil, but it's generally safe for soy allergies unless the allergy is to highly refined soybean oil (which is rare). Always check with your allergist if you have concerns about soybean oil.
• Lecithin: Soy lecithin is a common emulsifier used in many processed foods, including chocolate, baked goods, and salad dressings.
• Protein Bars and Energy Bars: Many protein and energy bars contain soy protein isolate or soy protein concentrate.
• Meat Substitutes: Vegetarian and vegan meat substitutes are often made from soy.
• Processed Meats: Some processed meats, like sausages and deli meats, may contain soy as a filler.
• Baked Goods: Soy flour is sometimes used in baked goods.
• Snack Foods: Certain snack foods, like chips and crackers, may contain soy.

Hidden Soy Ingredients (Look out for these terms):

• Soy protein isolate
• Soy protein concentrate
• Soy flour
• Soy lecithin
• Monosodium glutamate (MSG) - can be derived from soy
• Textured vegetable protein (TVP) - often made from soy
• Hydrolyzed vegetable protein (HVP) - can be made from soy

Tips for Identifying Soy:

• Scan Food Labels With Mealeez: Highlight the "Soya" category in your profile, and Mealeez will flag ingredients that may contain soya.
• Read Labels Carefully: Always check the ingredient list for soy, soy lecithin, and other soy-related terms.
• Look for "Soy-Free" Labels: Products labeled "soy-free" should not contain any soy ingredients. However, it's still a good idea to double-check the label.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of soy may be discovered. Always read labels carefully and be vigilant.

What are the most common hidden sources of eggs?

Egg allergies are common, and eggs can be surprisingly difficult to avoid as they are used in many different foods. Here are some common hidden sources of eggs:

In Foods:

• Baked Goods: Cakes, cookies, muffins, breads, and other baked goods often contain eggs.
  Mayonnaise: Mayonnaise is traditionally made with eggs.
  Salad Dressings: Many salad dressings, especially creamy ones, contain eggs.
  Sauces: Some sauces, like hollandaise sauce, contain eggs.
  Custards and Puddings: These desserts are typically made with eggs.
  Ice Cream: Some ice cream flavors contain eggs.
  Processed Meats: Some processed meats, like sausages and deli meats, may contain eggs as a binder.
  Pasta: Some fresh pasta contains eggs.  
  Marshmallows: Marshmallows can sometimes contain egg whites.

Hidden Egg Ingredients (Look out for these terms):

• Albumin (egg white protein)
• Egg white
• Egg yolk
• Egg powder
• Dried egg
• Lysozyme (an enzyme derived from egg whites)
• Globulin
• Lecithin (while often derived from soy, it can also be derived from eggs)  

Other Potential Sources:

• Vaccines: Some vaccines are grown in chicken eggs, so it's important to discuss this with your doctor if you have an egg allergy. There are usually egg-free vaccine options available.

Tips for Identifying Eggs:

• Scan Food Labels With Mealeez: Highlight the "Eggs" category in your profile, and Mealeez will flag ingredients that may contain eggs
• Read Labels Carefully: Always check the ingredient list for eggs, egg whites, egg yolks, albumin, and other egg-related terms.
• Ask About Ingredients: When eating out, always ask about the ingredients in dishes, especially sauces, dressings, and baked goods.
• Contact Manufacturers: If you're unsure about the ingredients in a packaged food, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of eggs may be discovered. Always read labels carefully and be vigilant.

What are the most common hidden sources of peanuts?

Peanut allergies can be life-threatening, so vigilance about hidden sources of peanuts is paramount. These allergens can appear in unexpected places. Here are some common hidden sources of peanuts:

In Foods:

• Baked Goods: Many baked goods, especially cookies, cakes, and brownies, may contain peanuts or be made in facilities that also process peanuts.
• Candy: Many candies, especially those with added nuts or nutty flavors, may contain peanuts.
• Chocolate: Some chocolate products, especially those with added nuts or nutty flavors, may contain peanuts.
• Ethnic Cuisine: Certain ethnic cuisines, such as some Asian and Mexican dishes, may use peanuts in sauces or as garnishes.
• Ice Cream: Many ice cream flavors, especially those with added mix-ins, may contain peanuts.
• Snack Foods: Certain snack foods, like chips, crackers, and granola bars, may contain peanuts.
• Sauces and Dressings: Some sauces and dressings, especially those with a nutty or creamy flavor, may contain peanuts.

Hidden Peanut Ingredients (Look out for these terms):

• Peanuts
• Peanut butter
• Peanut flour
• Arachis oil (arachis is the scientific name for peanut)
• Hydrolyzed vegetable protein (HVP) - can be made from peanuts

Other Potential Sources:

• Personal Care Products: Some lotions, soaps, and shampoos may contain peanut oil.

Tips for Identifying Peanuts:

• Scan Food Labels With Mealeez: Highlight the "Peanuts" category in your profile, and Mealeez will flag ingredients that may contain peanuts
• Read Labels Carefully: Always check the ingredient list for peanuts, peanut butter, arachis oil, and other peanut-related terms.
• Look for "May Contain" Statements: Pay close attention to "May contain" or "Produced in a facility that also processes" statements, as these indicate a risk of cross-contamination.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of peanuts may be discovered. Always read labels carefully and be vigilant.

What are the most common hidden sources of sesame?

Sesame allergies are becoming more common, and sesame can be hidden in many foods. Being aware of these hidden sources is crucial for managing a sesame allergy. Here are some common hidden sources of sesame:

In Foods:

• Baked Goods: Breads, bagels, buns, and other baked goods can contain sesame seeds or sesame oil.
• Hummus: This popular dip is typically made with tahini (sesame paste).
• Tahini: Sesame paste, a key ingredient in hummus and other Middle Eastern dishes.
• Halva: A Middle Eastern sweet made from sesame paste.
• Asian Cuisine: Sesame seeds and sesame oil are frequently used in Asian dishes.
• Salad Dressings: Some salad dressings, especially those with an Asian or nutty flavor, may contain sesame oil.
• Snack Foods: Some snack foods, like crackers, chips, and energy bars, may contain sesame seeds or sesame oil.
• Natural Flavors: Sesame can sometimes be hidden under the term "natural flavors."

Hidden Sesame Ingredients (Look out for these terms):

• Sesame seeds
• Sesame oil
• Tahini (sesame paste)
• Sesamol (sesame oil extract)

Other Potential Sources:

• Cosmetics: Some cosmetics, lotions, and soaps may contain sesame oil.

Tips for Identifying Sesame:

• Scan Food Labels With Mealeez: Highlight the "Sesame" category in your profile, and Mealeez will flag ingredients that may contain sesame
• Read Labels Carefully: Always check the ingredient list for sesame seeds, sesame oil, tahini, and other sesame-related terms.
• Ask About Ingredients: When eating out, always ask about the ingredients, especially in ethnic cuisines or when sauces and dressings are involved.
• Contact Manufacturers: If you're unsure about the ingredients in a packaged food, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of sesame may be discovered. Always read labels carefully and be vigilant.

What are the most common hidden sources of celery?

Celery can be a tricky allergen to avoid because it can be hidden in many unexpected places. Here are some common hidden sources of celery to watch out for:

In Foods:

• Stock Cubes and Bouillon: Celery is often used as a flavoring in stock cubes, bouillon, and other flavor enhancers.
• Soups and Sauces: Many soups and sauces, especially commercially prepared ones, contain celery or celery salt.
• Salad Dressings: Some salad dressings, especially creamy ones, may contain celery or celery seed.
• Processed Meats: Some processed meats, like sausages and deli meats, may contain celery as a filler or flavoring.
• Spice Mixes: Celery seed is a common ingredient in spice mixes, such as those used for poultry seasoning or stuffing.
• Flavorings and Extracts: Some flavorings and extracts, especially natural flavorings, may contain celery or celery seed.
• Vegetable Broth: Some vegetable broths may contain celery.

Other Potential Sources:

• Restaurant Foods: Celery is often used in restaurant kitchens, so it's important to ask about ingredients and preparation methods when dining out.

Tips for Identifying Celery:

• Scan Food Labels With Mealeez: Highlight the "Celery" category in your profile, and Mealeez will flag ingredients that may contain celery
• Read Labels Carefully: Always check the ingredient list for celery, celery salt, celery seed, and other celery-related terms.
• Ask About Ingredients: When eating out, always ask if celery is present in dishes, especially sauces, soups, and dressings.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of celery may be discovered. Always read labels carefully and be vigilant about potential cross-contamination.

What are the most common hidden sources of crustaceans?

Crustaceans can sometimes be hidden in foods you wouldn't expect. Being aware of these potential hidden sources is crucial for people with crustacean allergies.

In Foods:

• Seafood Stock and Broth: Seafood stock and broth are often used as a base for soups, sauces, and other dishes. These can contain crustaceans, even if they aren't explicitly listed on the label.
• Imitation Seafood: Imitation crab meat, lobster, and other seafood products are often made with fish and other ingredients, but they may also contain crustacean extracts or flavorings.
• Bouillabaisse and Cioppino: These seafood stews typically contain a variety of shellfish, including crustaceans.
• Asian Cuisine: Some Asian dishes, especially those containing seafood, may contain hidden crustaceans in sauces or as flavoring.
• Fish Sauce: While made from fish, some fish sauces may be processed in facilities that also handle crustaceans, leading to potential cross-contamination.
• Surimi: Surimi is a fish paste often used in imitation seafood products and may contain crustacean ingredients.

Other Potential Sources:

• Restaurant Food: Restaurants may use shared cooking equipment for different types of seafood, leading to cross-contamination. Always ask about ingredients and preparation methods when dining out.

Tips for Identifying Crustaceans:

• Scan Food Labels With Mealeez: Highlight the "Crustaceans" category in your profile, and Mealeez will flag ingredients that may contain crustaceans.
• Read Labels Carefully: Always check the ingredient list for crab, lobster, prawn, shrimp, crayfish, and other crustacean names. Look for terms like "shellfish" or "seafood."
• Ask About Ingredients: When eating out, always ask if crustaceans are present in dishes, especially soups, sauces, and seafood dishes.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of crustaceans may be discovered. Always read labels carefully and be vigilant about potential cross-contamination.

What are the most common hidden sources of fish?

Even if you're careful to avoid obvious fish dishes, fish can sometimes be a hidden ingredient in other foods. Being aware of these hidden sources is crucial for managing a fish allergy. 

In Foods:

• Fish Sauce: This is a common ingredient in Southeast Asian cuisine and can be found in many dishes, including curries, stir-fries, and dipping sauces.
• Worcestershire Sauce: Some brands of Worcestershire sauce contain anchovies (a type of fish). Always check the label.
• Caesar Salad Dressing: Traditional Caesar salad dressing often contains anchovies.
• Imitation Seafood: Imitation crab meat, lobster, and other seafood products are often made with fish, even if they are meant to mimic shellfish.
• Gelatin: Some types of gelatin are made from fish bones or skin. Check the label to be sure.
• Stock Cubes and Bouillon: Some stock cubes and bouillon may contain fish-derived flavorings.
• Certain Condiments and Sauces: Some condiments and sauces, especially those with an umami flavor, may contain fish. 

Other Potential Sources:

• Restaurant Food: Fish is often used in restaurant kitchens, so it's important to ask about ingredients and preparation methods when dining out. Cross-contamination is also a risk if shared cooking equipment is used for fish and other foods.

Tips for Identifying Fish:

• Scan Food Labels With Mealeez: Highlight the "Fish" category in your profile, and Mealeez will flag ingredients that may contain fish.
• Read Labels Carefully: Always check the ingredient list for specific fish names (e.g., salmon, tuna, cod, anchovies) and any general terms like "fish," "seafood," or "natural flavorings."
• Ask About Ingredients: When eating out, always ask if fish is present in dishes, especially sauces, soups, and seafood dishes.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of fish may be discovered. Always read labels carefully and be vigilant.

What are the most common hidden sources of lupin?

Lupin is increasingly being used in food products, often as a gluten-free alternative, which makes it important to be aware of potential hidden sources if you have a lupin allergy.

In Foods:

• Gluten-Free Products: Lupin flour is sometimes used in gluten-free baked goods, pasta, and other products. Always check the label of gluten-free items, as they may contain lupin.
• Vegetarian and Vegan Products: Lupin is a good source of protein and is sometimes used in vegetarian and vegan meat substitutes, sausages, and burgers.
• Baked Goods: Some baked goods, even those not specifically labeled as gluten-free, may contain lupin flour.
• Snack Foods: Some snack bars, crackers, and other snack foods may contain lupin.
• Processed Foods: Lupin can be found in various processed foods as a protein source or filler.

Hidden Lupin Ingredients (Look out for these terms):

• Lupin flour
• Lupin protein
• Lupin seeds
• Lupin extract

Other Potential Sources:

• Restaurant Foods: As lupin becomes more common, it may start appearing in restaurant dishes. Always ask about ingredients when dining out, especially if you're ordering gluten-free or vegetarian options.

Tips for Identifying Lupin:

• Scan Food Labels With Mealeez: Highlight the "Lupins" category in your profile, and Mealeez will flag ingredients that may contain lupins.
• Read Labels Carefully: Always check the ingredient list for lupin, lupin flour, lupin protein, and other lupin-related terms.
• Ask About Ingredients: When eating out, always ask if lupin is present in dishes, especially gluten-free or vegetarian options.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of lupin may be discovered. Always read labels carefully and be vigilant.

What are the most common hidden sources of molluscs?

Molluscs can sometimes be hidden in foods you wouldn't expect. Being aware of these potential hidden sources is crucial for people with mollusc allergies.

In Foods:

• Seafood Stock and Broth: Seafood stock and broth are often used as a base for soups, sauces, and other dishes. These can contain molluscs, even if they aren't explicitly listed on the label.
• Bouillabaisse and Cioppino: These seafood stews typically contain a variety of shellfish, including molluscs.
• Paella: This Spanish rice dish often contains a variety of seafood, including molluscs.
• Asian Cuisine: Some Asian dishes, especially those containing seafood, may contain hidden molluscs in sauces or as flavoring.
• Fish Sauce: While made from fish, some fish sauces may be processed in facilities that also handle molluscs, leading to potential cross-contamination.
• Surimi: Surimi is a fish paste often used in imitation seafood products and may contain mollusc ingredients.

Other Potential Sources:

• Restaurant Food: Restaurants may use shared cooking equipment for different types of seafood, leading to cross-contamination. Always ask about ingredients and preparation methods when dining out.

Tips for Identifying Molluscs:

• Scan Food Labels With Mealeez: Highlight the "Molluscs" category in your profile, and Mealeez will flag ingredients that may contain molluscs.
• Read Labels Carefully: Always check the ingredient list for mussel, clam, oyster, scallop, squid, octopus, snail, and other mollusc names. Look for terms like "shellfish" or "seafood."
• Ask About Ingredients: When eating out, always ask if molluscs are present in dishes, especially soups, sauces, and seafood dishes.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of molluscs may be discovered. Always read labels carefully and be vigilant about potential cross-contamination.

What are the most common hidden sources of mustard?

Mustard can be a tricky allergen to avoid because it's used in a wide variety of foods, often in small amounts. Being aware of these hidden sources is crucial for people with mustard allergies.

In Foods:

• Condiments: This includes prepared mustards (Dijon, yellow, etc.), but also other condiments like ketchup, relish, and some pickles, which may contain mustard as a flavoring or preservative.
• Salad Dressings: Many salad dressings, especially vinaigrettes and some creamy dressings, contain mustard.
• Sauces: Mustard is often used as an ingredient in sauces, including barbecue sauce, mayonnaise, and some pasta sauces.
• Processed Meats: Some processed meats, like sausages, hot dogs, and deli meats, may contain mustard as a flavoring or binder.
• Snack Foods: Certain snack foods, like some chips, crackers, and pretzels, may contain mustard as a flavoring.
• Soups and Gravies: Some commercially prepared soups and gravies contain mustard.
• Pickled Products: Many pickled products, such as pickled vegetables, may contain mustard seeds or mustard flour.

Other Potential Sources:

• Restaurant Foods: Mustard is a common ingredient in restaurant kitchens. Always ask about ingredients and preparation methods when dining out.

Tips for Identifying Mustard:

• Scan Food Labels With Mealeez: Highlight the "Mustard" category in your profile, and Mealeez will flag ingredients that may contain mustard.
• Read Labels Carefully: Always check the ingredient list for mustard, mustard seeds, mustard flour, and other mustard-related terms. Be aware that "spices" or "natural flavorings" can sometimes hide mustard.
• Ask About Ingredients: When eating out, always ask if mustard is present in dishes, especially sauces, dressings, and condiments.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of mustard may be discovered. Always read labels carefully and be vigilant.

What are the most common hidden sources of sulphites?

Sulphites can be found in a surprising number of foods and drinks. Being aware of these hidden sources is crucial for people sensitive to sulphites.

In Foods and Drinks:

• Dried Fruits: Sulphites are often used to preserve the color and prevent browning in dried fruits, especially apricots, raisins, and prunes.  
• Wine: Both red and white wines can contain sulphites, which are produced naturally during fermentation. The level of sulphites must be declared on the label if it exceeds a certain limit.  
• Beer and Cider: Some beers and ciders contain sulphites.
• Fruit Juices: Some fruit juices, especially grape juice, may have sulphites added as a preservative.
• Vinegar: Some vinegars, especially balsamic vinegar, may contain sulphites.
• Processed Foods: Many processed foods, such as deli meats, sausages, hot dogs, some canned goods, and instant mashed potatoes, may contain sulphites.
• Baked Goods: Some baked goods, especially those containing dried fruit or other processed ingredients, may contain sulphites.
• Condiments and Sauces: Some condiments, such as horseradish, and certain sauces may contain sulphites.
• Pickled Products: Pickled vegetables, such as some types of gherkins or olives, may contain sulphites.
• Restaurant Foods: Sulphites may be used in restaurant kitchens in various dishes, especially in sauces, salads, and prepared meals.

Hidden Sulphite Ingredients (Look out for these terms):

• Sulphur dioxide (SO2)
• Sodium sulphite
• Sodium bisulphite
• Potassium sulphite
• Potassium bisulphite
• Sodium metabisulphite
• Potassium metabisulphite 

Tips for Identifying Sulphites:

• Scan Food Labels With Mealeez: Highlight the "Sulphites" category in your profile, and Mealeez will flag ingredients that may contain sulphites.
• Read Labels Carefully: Always check the ingredient list for sulphites, sulphur dioxide, and any of the specific sulphite names listed above.
• Ask About Ingredients: When eating out, always ask if sulphites are present in dishes, especially in wine, dried fruit, and processed foods.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of sulphites may be discovered. Always read labels carefully and be vigilant.

How can I prevent cross-contamination with food allergens?

Cross-contamination occurs when a safe food comes into contact with an allergen, even in tiny amounts. This can trigger an allergic reaction. Preventing cross-contamination is crucial for managing food allergies. Here's how you can minimize the risk:

At Home:

• Separate Cutting Boards: Use separate cutting boards for allergens and non-allergen foods. Ideally, use different colored cutting boards to avoid confusion.
• Dedicated Utensils: Use dedicated utensils (knives, spoons, spatulas, etc.) for preparing allergen-free foods.
• Careful Storage: Store allergens separately from other foods, preferably on a high shelf or in a sealed container. This prevents accidental spills or contact.
• Thorough Cleaning: Wash hands thoroughly with soap and water before and after preparing food. Clean countertops and cooking surfaces thoroughly, especially after contact with allergens.
• Read Labels Carefully: Always check food labels for "May contain" or "Produced in a facility that also processes" statements, as these indicate a risk of cross-contamination.

When Dining Out:

• Communicate Clearly: Inform restaurant staff about your allergies and the severity of your reactions. Be specific about which allergens you need to avoid.
• Ask About Preparation Methods: Inquire about how food is prepared and whether there are any cross-contamination risks in the kitchen.
• Choose Wisely: Select dishes that are less likely to have cross-contamination risks. For example, avoid dishes with complex sauces or those prepared in shared fryers.
• Be Assertive: If you're not confident that the restaurant can safely accommodate your allergies, it's okay to choose a different restaurant.

Other Situations:

• Shared Kitchens: Be extra cautious in shared kitchens, such as those in workplaces or shared housing.
• Buffets: Buffets pose a high risk of cross-contamination due to shared serving utensils.
• Parties: It's best to bring your own safe food to parties to minimize the risk of cross-contamination.

How can I dine out safely with food allergies?

Dining out with food allergies requires careful planning and communication. Here are some tips to help you dine out safely and confidently:

Before You Go:

• Research Restaurants: Look for restaurants that are known to be allergy-friendly or that offer a variety of options that can be easily modified. Check online reviews or allergy-specific restaurant guides.
• Call Ahead: Contact the restaurant in advance to inform them about your allergies. Ask about their food preparation methods, cross-contamination risks, and whether they can accommodate your needs. If they seem unsure or dismissive, consider choosing a different restaurant.
• Plan Your Meal: Look at the restaurant's menu online (if available) and identify dishes that are likely to be safe or easily adaptable.
• Check The Menu On Mealeez: Check our Restaurants area to see if there is a location nearby. You can then check the menu to see if any dishes will be suitable for you based on your allergy profile.

At the Restaurant:

• Communicate Clearly: When you arrive at the restaurant, inform your server about your allergies. Be specific about which allergens you need to avoid and the severity of your reactions. Don't be afraid to ask questions about ingredients or preparation methods.
• Share Your Allergy List With Mealeez: Many restaurants now use a tablet or mobile device to take your order. You can ask your server if they have the ability to scan QR codes to share your allergy information with them. They can then take this information into the kitchen to compare against the ingredients the premises use for preparing your meal.
• Use an Allergy Card (Optional): If you have a complex set of allergies or are dining in a foreign country, consider using an allergy card that lists your allergies in the local language.
• Double-Check: Before you order, double-check with your server or the kitchen staff to ensure that your meal will be prepared safely and without any cross-contamination risks.
• Be Specific: Don't just say "I have a food allergy." Be clear about which specific allergens you need to avoid (e.g., "I'm allergic to peanuts and tree nuts").
• Avoid Cross-Contamination Traps: Be mindful of common cross-contamination risks, such as shared fryers, buffets, and salad bars.
• Trust Your Gut: If you're not confident that the restaurant can safely accommodate your allergies, it's okay to choose a different restaurant or order a simpler dish.

After Your Meal:

• Provide Feedback: If you had a positive experience, let the restaurant know! This encourages them to continue their allergy-friendly practices. If you had a negative experience, politely share your concerns so they can improve.

Mealeez in Action: A Restaurant Scenario

One of the biggest challenges when dining out is understanding the exact ingredients in your meal. While restaurants are legally required to disclose major allergens, they often fall short of listing all ingredients in a user-friendly way. Sifting through walls of text to identify potential issues is time-consuming and frustrating.

The Problem: Ingredient Overload

Consider this "Nacho Burrito" example:

Imagine trying to quickly determine if this item is safe for someone who avoids tomatillos and limits garlic. Reading through this dense text is difficult and time-consuming, especially when faced with hundreds of similar menu items. It's also hard to figure out if modifications are possible.

How Mealeez Simplifies Dining Out

Mealeez offers a streamlined approach to managing dietary restrictions while dining out.

1. Personalized Sub-Accounts:

Create unlimited sub-accounts for friends and family, each with their own dietary profiles.

2. Customized Ingredient Profiles:

Within each sub-account, specify ingredients to avoid. Use a red highlight for severe reactions (must avoid) and amber for moderate reactions (limit intake). For example, set tomatillos to red and garlic to amber.

3. Visual Menu Analysis:

When viewing a restaurant's menu within Mealeez, each dish is color-coded based on the user's profile. Red indicates the presence of a "must avoid" ingredient, amber highlights a "limit intake" ingredient, and green signifies a safe option.

This visual system allows for quick identification of safe choices and facilitates discussions with restaurant staff about potential modifications.

What if the Restaurant Isn't on Mealeez?

Mealeez covers over 100,000 restaurant locations in the UK and US. However, if your chosen restaurant isn't listed, you still have options:

1. Food Label Scanner:

If the restaurant provides a full ingredient list, use Mealeez's Food Label Scanner. It uses the same color-coding system to highlight potential allergens and problem ingredients based on your profile.

2. Scan QR Code (Subscription Required):

For restaurants without ingredient lists, use the Scan QR Code feature. This generates a time-limited, anonymous code that your server can scan. This displays your specific dietary restrictions, allowing the server to easily communicate your needs to the kitchen. The code expires after 5 minutes, ensuring privacy. Even more importantly, the person you are sharing with has no need to have an account on Mealeez or to have Mealeez installed on their device.

In short, Mealeez empowers you to dine out with confidence, knowing that your dietary needs are clearly communicated and easily managed.

How can I travel safely with food allergies?

Traveling with food allergies requires careful planning and preparation. Here are some tips to help you travel safely and enjoy your trip:

Before You Go:

• Research Your Destination: Investigate the local cuisine, common allergens in the region, and availability of allergy-friendly restaurants or grocery stores.
• Learn Key Phrases: If traveling to a country where you don't speak the language, learn key phrases related to your allergies (e.g., "I am allergic to...", "Does this contain...?", "No nuts, please"). Consider using a translation app or allergy card.
• Pack Safe Foods: Bring a supply of safe snacks and meals, especially for long journeys or if you're unsure about food availability at your destination.
• Inform Airlines/Transportation: If flying, inform the airline about your allergies when booking your tickets. Inquire about their allergy policies and meal options.
• Carry Your Medication: Always carry your epinephrine auto-injector (e.g., EpiPen) and any other necessary medications with you, in your carry-on luggage. Make sure they are easily accessible.
• Travel Insurance: Consider purchasing travel insurance that covers medical expenses related to allergic reactions.

During Your Trip:

• Be Prepared: When eating out, communicate your allergies clearly to restaurant staff, just as you would at home. Use an allergy card if helpful.
• Read Labels Carefully: Even familiar brands may have different ingredients or manufacturing processes in other countries. Always read labels carefully.
• Be Cautious with Unfamiliar Foods: Be extra cautious when trying new or unfamiliar foods. Ask about ingredients and preparation methods.
• Carry Snacks: Having safe snacks with you can prevent you from having to rely on unfamiliar or potentially unsafe food options.
• Know Your Emergency Plan: Make sure you know what to do in case of an allergic reaction. Have your emergency contact information readily available.

The app is crashing/freezing. What should I do?

f the Mealeez app is crashing or freezing, try these troubleshooting steps:

1. Force Quit the App:

   • On Android: The method varies depending on your device. Usually, you can open the Recent Apps menu (often by tapping a square or three-line button) and then swipe the Mealeez app away. You might also find a "Force Stop" option in your device's app settings.

2. Restart Your Device:

   • On Android: Press and hold the power button. Select "Restart" or "Power off" (then turn it back on).

3. Check for App Updates:

   • On Android: Open the Google Play Store and search for "Mealeez." If an update is available, you'll see an "Update" button.

4. Reinstall the App: If the problem persists, try uninstalling and then reinstalling the Mealeez app.

   • On Android: The method varies by device. You can usually uninstall from the app settings or by dragging the app icon to the "Uninstall" option. Then, reinstall it from the Google Play Store.

5. Check for Android Updates: Make sure your device's operating system is up-to-date. Outdated operating systems can sometimes cause compatibility issues with apps.

   • On Android: The location varies by device, but it's usually found in Settings > System or Software update.

6. Contact Support: If none of these steps resolve the issue, please contact us at [email protected]. Please provide as much detail as possible about the issue you're experiencing, including your device model, operating system version, and the steps you've already taken.

The app/website is slow or not loading properly. What should I do?

If the Mealeez app or website is running slowly, taking a long time to load, or not loading content correctly, try these troubleshooting steps:

1. Check Your Internet Connection: The most common reason for slow loading times is a poor or unstable internet connection.

   • Try opening a web page or another app to see if you're connected and if other services are working.
   • If you're on Wi-Fi, try switching to mobile data (or vice versa) to see if the problem is with your Wi-Fi network.
   • If possible, try connecting to a different Wi-Fi network to rule out issues with your network.

2. Close Other Apps/Browser Tabs: If you have many apps running in the background or multiple browser tabs open, this can slow down your device and affect the performance of Mealeez. Close any unnecessary apps or tabs.

3. Clear Cache/Cookies (Website Only): For website issues, clearing your browser's cache and cookies can often resolve slow loading times. Instructions for doing this vary depending on your browser. You can usually find this option in your browser's settings or preferences.

4. Try a Different Browser (Website Only): If clearing your cache and cookies doesn't help, try accessing the website using a different web browser.

5. Restart Your Device: Restarting your device can often resolve temporary software glitches that might be affecting performance.

6. Check for App Updates: Make sure you're using the latest version of the Mealeez app. Updates often include performance improvements and bug fixes.

7. Contact Support: If none of these steps resolve the issue, please contact us at [email protected]. Please provide as much detail as possible about the issue you're experiencing, including your device model, operating system version, browser (if applicable), and the steps you've already taken.

I'm not receiving notifications. What should I do?

If you're not receiving notifications from the Mealeez app, there are a few things you can check:

On Your Device:

1. Check App Notification Settings:

   • On Android: The location varies by device, but it's usually found in Settings > Apps > Mealeez > Notifications. Make sure notifications are enabled. You might also have options to customize notification channels (e.g., for different types of alerts).

2. Check Do Not Disturb/Focus Modes:

   • On Android: Swipe down from the top of the screen to open the Quick Settings panel. Make sure "Do Not Disturb" or "Focus Mode" is not enabled. The exact name and location may vary slightly depending on your Android version and device.

3. Check Battery Optimization (Android): Some Android devices have battery optimization features that can restrict background activity, including notifications. Check your device's battery settings and make sure Mealeez is not being optimized or restricted. The exact steps vary by device, but you might need to add Mealeez to a "whitelist" or "exceptions" list.

4. Restart Your Device: Sometimes a simple restart can resolve temporary software glitches that might be affecting notifications.

In the Mealeez App & Website:

5. Check App Notification Settings: Open the Mealeez app and go to the "Account Details & Settings area". Make sure notifications are enabled within the app as well.

If All Else Fails:

6. Check for App Updates: Make sure you're using the latest version of the Mealeez app. Updates often include bug fixes related to notifications.

7. Contact Support: If you've checked all of these settings and are still not receiving notifications, please contact us at [email protected]. Please provide as much detail as possible, including your device model, operating system version, and the steps you've already taken.

The label scanner isn't working. What should I do?

If the label scanner in the Mealeez app isn't working, try these troubleshooting steps:

1. Check Camera Permissions: Mealeez needs permission to access your device's camera to use the label scanner.

   • On Android: The location varies slightly by device, but it's usually found in Settings > Apps > Mealeez > Permissions. Make sure camera permission is granted.

2. Ensure Proper Lighting: Poor lighting can affect the scanner's ability to recognize the label. Try scanning the label in a well-lit area. Avoid shadows or glare on the label.

3. Improve Image Quality:

   • Hold the Device Steady: Hold your device steady and make sure the label is in focus. A blurry image can prevent the scanner from working correctly.
   • Clean the Camera Lens: A dirty camera lens can also affect image quality. Gently clean the lens with a soft cloth.
   • Move Closer or Further Away: Try adjusting the distance between your device and the label. The label should fill most of the camera's viewfinder, but it shouldn't be too close or too far away.

4. Check for App Updates: Make sure you're using the latest version of the Mealeez app. Updates often include improvements to the label scanner.

5. Restart Your Device: Sometimes a simple restart can resolve temporary software glitches.

6. Test with a Different Label: Try scanning a different food label to see if the issue is with a specific label or with the scanner itself. Some labels might be damaged or poorly printed, which can affect scanning.

7. Try a Different Browser (website only): If you're using the website, try a different browser to see if that resolves the issue.

8. Contact Support: If none of these steps resolve the issue, please contact us at [email protected]. Please provide as much detail as possible about the issue you're experiencing, including your device model, operating system version, and the steps you've already taken. It's also helpful to include a photo of the label you're trying to scan (if possible).

I can't find a specific recipe/restaurant. What should I do?

f you're having trouble finding a specific recipe or restaurant in Mealeez, try these tips:

For Recipes:

1. Check Your Search Terms:

   • Spelling: Double-check the spelling of the recipe name. Even a small typo can affect search results.
   • Keywords: Try using different keywords or synonyms. For example, if you're looking for "chocolate chip cookies," try searching for "cookies," "chocolate cookies," or "chip cookies."
   • Specificity: Be as specific as possible. If you're looking for a particular type of chocolate chip cookie (e.g., "vegan chocolate chip cookies"), include those details in your search.

2. Use Filters: Mealeez has filters to help you narrow down your search results.

   • Check Your Filters: Make sure you haven't accidentally applied filters that are too restrictive. For example, if you've filtered by a specific category and the recipe you're looking for doesn't match that category, it won't show up in the results.
   • Experiment with Filters: Try using different combinations of filters to see if you can find the recipe you're looking for.

3. Browse Categories: If you're not sure of the exact name of the recipe, try browsing the recipe categories (e.g., "Breakfast," "Lunch," "Dinner," "Dessert").

4. Check for Typos: If you're searching for a recipe you've saved or viewed before, double-check for any typos in the name.

5. Contact Us: If you feel a recipe is incorrect or you want us to include a specific recipe or type of recipe, let us know by emailing us at [email protected].

For Restaurants:

1. Check Location Accuracy: Make sure your device's location services are enabled and that Mealeez has permission to access your location. Inaccurate location information can affect restaurant search results.

2. Check Restaurant Categories: If you are looking for restaurants in a particular category and you don't see the results you expected, try the "View All" category, which will show all restaurants nearby.

3. Contact Us: If you feel a restaurant location is incorrect or missing, let us know by emailing us at [email protected].

My allergy information isn't saving correctly. What do I do?

If you're having trouble saving your allergy information in Mealeez, try these steps:

1. Check Your Internet Connection: A stable internet connection is required to save your data. Try opening a web page or another app to ensure you're connected.

2. Double-Check for Errors: Carefully review all the allergy information you've entered. Remember, to select an ingredient you MUST tap the ingredient name after typing into the textbox.

3. Missing Ingredient: If you are trying to select an ingredient and can't find it, let us know by sending us an email. Contact details are listed below.

4. Try Saving Again: Sometimes a temporary glitch can prevent data from saving. Try saving your allergy information again.

5. Refresh the App/Website: If you're using the app, try closing and reopening it. If you're using the website, try refreshing the page.

6. Clear Cache/Cookies (Website Only): For website issues, clearing your browser's cache and cookies can sometimes resolve data saving problems. Instructions for doing this vary depending on your browser. You can usually find this option in your browser's settings or preferences.

7. Try a Different Browser (Website Only): If clearing your cache and cookies doesn't help, try saving your allergy information using a different web browser.

8. Check for App Updates: Make sure you're using the latest version of the Mealeez app. Updates often include bug fixes that can resolve data saving issues

9. Restart Your Device: Sometimes a simple restart can resolve temporary software glitches.

10. Contact Support: If none of these steps resolve the issue, please contact us at [email protected]. Please provide as much detail as possible, including your device model, operating system version, browser (if applicable), the specific allergy information you're trying to save, and the steps you've already taken.

How do I download Mealeez?

Mealeez is currently available for download on Android devices and accessible through our website, which offers the same full functionality as the Android app.

For Android:

1. Open the Google Play Store on your Android phone or tablet.
2. Search for "Mealeez" in the search bar.
3. Locate the Mealeez app in the search results.
4. Tap the "Install" button to download and install the app.

Accessing Mealeez on the Web (iOS and other devices):

1. Open a web browser on your device (e.g., Safari, Chrome, Firefox).
2. Go to https://mealeez.co.uk.
3. You can now use Mealeez through your web browser. The website offers the same features and functionality as the Android app.

Additional Tips:

• Make sure you have a stable internet connection before downloading the app or using the website.
• If you're having trouble finding the app on the Google Play Store, try searching for "Mealeez" along with "Google Play".
• If you're still having trouble, you can contact our support team for assistance.

What if I find an ingredient missing or incorrectly flagged?

We take the accuracy of our ingredient database very seriously. While we strive for perfection, with nearly 4,000 ingredients, occasional errors can occur. If you find an ingredient that's missing or incorrectly flagged in your allergy profile or when scanning labels/menus, please don't hesitate to email us at [email protected].  We'll investigate and correct the issue as quickly as possible.  We appreciate your help in keeping Mealeez reliable and up-to-date.

How do I create a Mealeez account?

Creating a Mealeez account is quick and easy! You can sign up using either the mobile app or the website.

On the App:

1. Open the Mealeez app on your mobile device.
2. Tap the "REGISTER" button.

On the Website:

1. Visit https://app.mealeez.co.uk/register in your web browser.
2. Click or tap the "CREATE AN ACCOUNT" button.

Next Steps (Both App and Website):

You'll be taken to a registration form where you'll need to provide the following information:

• Display Name: This name will only be publicly displayed if you leave a comment on a recipe or if you create or have access to a sub-account.
• Email Address: Please enter a valid email address that you can access. This will be used for account verification and important notifications.
• Password: For security, your password must meet the following requirements:
  • At least 8 characters long
  • At least one uppercase letter
  • At least one lowercase letter
  • At least one number

Once you've filled in these required fields, you can proceed with the registration process. You'll find information about the optional fields on the registration form in a separate FAQ.

I forgot my password. What should I do?

Don't worry, it's easy to reset your Mealeez password! Just follow these steps:

On the App:

1. Open the Mealeez app.
2. On the login screen, tap "Login."
3. Tap "Forgot Password."
4. Enter the email address associated with your Mealeez account.
5. Tap "Send Reset Code."
6. Check your email inbox (and your spam or junk folder) for an email from Mealeez. This email will contain a unique, time-limited code.
7. Enter the code into the provided field in the app.
8. Tap "Submit."
9. You'll be prompted to create a new password. Make sure it meets the password requirements:
   • At least 8 characters long
   • At least one uppercase letter
   • At least one lowercase letter
   • At least one number
10. Enter your new password twice to confirm, and then tap "Submit"

On the Website:

1. Visit https://mealeez.co.uk/login in your web browser.
2. Click or tap "Forgot Password."
3. Enter the email address associated with your Mealeez account.
4. Tap "Send Reset Code."
5. Check your email inbox (and your spam or junk folder) for an email from Mealeez. This email will contain a unique, time-limited code.
6. Enter the code into the provided field on the website.
7. Click or tap "Submit."
8. You'll be prompted to create a new password. Make sure it meets the password requirements:
   • At least 8 characters long
   • At least one uppercase letter
   • At least one lowercase letter
   • At least one number
9. Enter your new password twice to confirm, and then click or tap "Submit"

What if I don't receive the password reset email?

• Check your spam or junk folder: Sometimes these emails end up there.
• Make sure you entered the correct email address: Double-check for typos.
• Wait a few minutes: It might take a short while for the email to arrive.
• Request the reset email again: If you still don't receive it after a few minutes, try requesting it again.
• Contact support: If you've tried all of these steps and still haven't received the email, please contact our support team at [email protected] for assistance.

I'm having trouble logging in. What can I do?

• If you're having trouble logging in to Mealeez, please try the following troubleshooting steps:

  1. Double-check your login details:

  • Email Address: Make sure you're using the correct email address associated with your Mealeez account. Check for any typos.
  • Password: Ensure you're entering your password correctly. Remember that passwords are case-sensitive. If you're unsure, try resetting your password (see our FAQ: "I forgot my password. What should I do?").

  2. Check your internet connection:

  • A stable internet connection is required to log in. Try visiting other websites or apps to see if you have a connection. If your connection is unstable, try restarting your router or connecting to a different network (e.g., Wi-Fi or mobile data).

  3. App-Specific Troubleshooting (if applicable):

  • Check for app updates: Make sure you have the latest version of the Mealeez app installed. Outdated versions can sometimes cause login issues. Visit the Google Play Store (Android) to check for updates.
  • Restart the app: Force-close the Mealeez app and then reopen it. This can sometimes resolve minor glitches.
  • Reinstall the app (as a last resort): If other steps don't work, try uninstalling and reinstalling the Mealeez app.

  4. Website-Specific Troubleshooting (if applicable):

  • Clear cache and cookies: Your web browser stores temporary files (cache and cookies) that can sometimes interfere with website functionality. Clearing them might resolve the issue. Instructions for clearing cache and cookies vary by browser. You can usually find this option in your browser's settings or history.
  • Try a different browser: See if you can log in using a different web browser (e.g., Chrome, Firefox, Safari, Edge). This can help determine if the problem is browser-specific.
  • Try a different device: If possible, try logging in on a different computer or mobile device.

  5. Contact Support:

  If you've tried all of these steps and you're still unable to log in, please contact our support team at [email protected]. Please provide as much detail as possible about the issue you're experiencing, including any error messages you see and the steps you've already taken.

How do I change my password?

You can easily change your Mealeez password at any time by following these steps:

On the App:

1. Open the Mealeez app.
2. Tap the "Profile" icon (at the top right of the screen).
3. Tap "Account Details & Settings" 
4. Tap "Change Password."
5. Enter your new password. Make sure it meets the password requirements:
   • At least 8 characters long
   • At least one uppercase letter
   • At least one lowercase letter
   • At least one number
6. Enter your new password again to confirm.
7. Tap "Save"

On the Website:

1. Visit the Mealeez website and log in to your account.
2. Click on your profile icon or name (at the top right of the screen), or viewing on Desktop click "My Account".
3. Select "Account Details & Settings" 
4. Click on "Change Password."
5. Enter your new password. Make sure it meets the password requirements:
   • At least 8 characters long
   • At least one uppercase letter
   • At least one lowercase letter
   • At least one number  
6. Enter your new password again to confirm.
7. Click "Save"

Important Security Tips:

• Choose a strong password: Use a combination of uppercase and lowercase letters, numbers, and symbols. Avoid using easily guessable information like your name, birthday, or pet's name.   
• Don't reuse passwords: Use a unique password for your Mealeez account that you don't use for other websites or services.
• Update your password regularly: It's a good security practice to change your password periodically.

How do I delete my Mealeez account?

If you wish to delete your Mealeez account, please follow these steps:

On the App:

1. Open the Mealeez app.
2. Tap the "Profile" icon (at the top right of the screen).
3. Tap "Account Details & Settings"
4. Tap "Delete Account" (at the bottom of the screen).
5. You will be asked to confirm your decision. Follow the on-screen instructions.

On the Website:

1. Visit the Mealeez website and log in to your account.
2. Click on your profile icon or name (at the top right of the screen).
3. Select "Account Details & Settings."
4. Click on "Delete Account" (at the bottom of the screen).
5. You will be asked to confirm your decision. Follow the on-screen instructions.

What happens when I delete my account?

When you delete your Mealeez account, the following will happen:

• Your profile and all associated data (including your allergy information, saved recipes, etc.) will be permanently deleted and cannot be recovered.
• Subscriptions: If you have a subscription, you must cancel it separately through the platform where you subscribed (e.g., Google Play Store, PayPal). Mealeez does not automatically cancel subscriptions, and no refunds will be given for the remaining term

Important Notes:

• Data Deletion is Permanent: Please be aware that deleting your account is irreversible. All of your data will be permanently lost.
• Consider Alternatives: If you're having trouble with Mealeez, please consider contacting our support team at [email protected] before deleting your account. We may be able to help resolve any issues you're experiencing.

What information can I add to my profile?

Your Mealeez profile is where you can customize your experience and provide information that helps Mealeez better serve your needs. You can add the following information to your profile:

• Profile Picture: A profile picture helps personalize your Mealeez account. It may be visible to other users if you leave a comment on a recipe.

• Allergies: Adding your allergies is highly recommended. This allows Mealeez to immediately start filtering search results, flagging unsafe ingredients when scanning food labels, highlighting recipe ingredients and providing relevant restaurant information based on your specific allergy needs. You can specify your allergies in two ways:

  • Allergy Groups: Mealeez uses the UK standard 14 main allergen groups. Tapping a group name highlights it:

    • Red: Avoid this group entirely.

    • Amber: May react moderately to this group.

    • Off (No Highlight): Safe to consume this group.

  • Allergy Ingredients: Fine-tune your allergy profile by specifying individual ingredients. Start typing an ingredient, tap it when it appears, and then highlight it:

    • Red: Avoid this ingredient.

    • Amber: May react moderately to this ingredient.

    • Green: Safe to consume this ingredient.

• Restaurant Distance: Set your preferred search radius for restaurants, up to 150 miles. This helps Mealeez find restaurants near you that meet your allergy needs.

• Notification Preferences: Control which notifications you receive from Mealeez:

  • Recipes: Receive a daily notification at 10 am about the "Today's New Recipe."

  • Restaurants: Get notified about new restaurant additions or menu updates.

  • Emails: Subscribe to the Mealeez newsletter (every 3-4 months) for updates on new features and tips.

How do I update my profile information?

You can easily update your Mealeez profile information at any time. Here's how:

On the App:

1. Open the Mealeez app.
2. Tap the "Profile" icon. (at the top right of the screen)
3. Tap "Account Details & Settings."
4. Make the desired changes to your profile information. You can update your profile picture, allergies, dietary preferences, and notification settings.
5. Tap "Save" to save your changes.

On the Website:

1. Visit the Mealeez website and log in to your account.
2. Click or tap on your profile icon. (at the top right of the screen)
3. Select "Account Details & Settings."
4. Make the desired changes to your profile information. You can update your profile picture, allergies, dietary preferences, and notification settings.
5. Click "Save" to save your changes.

How do I manage my Mealeez subscription?

You can manage your Mealeez subscription directly through the platform where you purchased it (either the App Store, Google Play Store, or our website).

On the App (Android):

1. Access Subscription Settings:

   • On Android: Open the Google Play Store app. Tap your profile icon (usually in the top right corner) > Payments & subscriptions > Subscriptions.

2. View Your Subscription: You should see a list of your active subscriptions, including Mealeez.

3. Manage Your Subscription: Tap on the Mealeez subscription to view details and manage options. Here you can:

   • Cancel Your Subscription: You can cancel your subscription. Note that canceling your subscription will usually prevent future renewals, but your access will continue until the end of the current billing cycle.
   • Update Payment Information: You can update your credit card or other payment information.

On the Website:

1. Access Subscription Information: Subscriptions on the Mealeez website are carried out using PayPal. Head to the PayPal website to find details of the subscription

2. Manage Your Subscription: You should have options to:

   • Cancel Your Subscription: You can cancel your subscription. Note that canceling your subscription will usually prevent future renewals, but your access will continue until the end of the current billing cycle.
   • Update Payment Information: You can update your credit card or other payment information.

Important Notes:

• Cancellation Timing: Make sure to cancel your subscription before the next billing cycle to avoid being charged for another period.
• Refunds: Refund policies vary depending on the platform where you purchased your subscription. Please refer to the Google Play Store, or our website's terms of service for information about refunds.
• Contact Support: If you have any questions or need assistance managing your subscription, please contact us at [email protected].

What is Mealeez Plus and what are its benefits?

Mealeez Plus is our premium, fully featured subscription that unlocks a range of powerful tools on both the app and website, enhancing your allergy management experience and going beyond the basic ad-supported membership. Mealeez Plus gives you greater control and convenience in managing your dietary needs.

Here's a breakdown of the exclusive features you get with Mealeez Plus:

• Recipe Ingredient Warnings & Recipe Assistant: PLUS members can tap on highlighted ingredients in recipes to access the Recipe Assistant. This feature helps you find suitable alternative ingredients, making it easier to adapt recipes to your specific dietary restrictions.

• Unlimited Food Label Scanning: PLUS members enjoy unlimited scans each month with our powerful Food Label Scanner. Quickly and easily identify potential allergens in product ingredient lists, even if they use complex or hidden terminology.

• Unlock Full Grocery Results: PLUS members can view a breakdown of ingredients & compare prices across multiple stores as well as filter their grocery products to fine-tune the results you want returned. Want to choose a particular store? Maybe the order of results? Mealeez gives you additional control to find exactly what you are looking for.

• Restaurant Menu Ingredient Insights: PLUS members gain access to detailed ingredient information for restaurant menu items. Tap on a menu item to see its ingredients and which ones have been flagged as allergens to avoid. You can even filter menus to view only items that are safe for you to consume.

• Combined Multiple Profiles: PLUS members can combine all profiles at once. This allows you to scan recipes, restaurant menus, and food labels for everyone in your network—all simultaneously! This is perfect for families or caregivers managing multiple allergies.

• Shareable QR Allergy Code: This PLUS-exclusive feature generates a QR code on your screen that others can scan to see a time-limited, up-to-date list of the ingredients you need to avoid. This is incredibly handy for printing out to give to restaurant staff or sharing with anyone preparing your meals. Even more importantly, the person you are sharing with has no need to have an account on Mealeez or to have Mealeez installed on their device.

• Share Your Subscription: our Mealeez PLUS subscription now extends to your entire family at no extra cost. By linking family members to a shared sub-account, everyone gains access to the full suite of PLUS features, including unlimited food label scans, the Recipe Assistant, and detailed restaurant menu breakdowns. This is especially beneficial for families managing allergies, as it ensures everyone has access to the same up-to-date, safe information. No more juggling multiple subscriptions – one PLUS subscription empowers your whole household to confidently navigate dietary needs and enjoy meal planning together.

Why Upgrade to Mealeez Plus?

Mealeez Plus provides a comprehensive suite of tools designed to simplify allergy management. From quick label scanning and ingredient substitutions to restaurant menu insights and easy sharing of your dietary restrictions, Mealeez Plus empowers you to take control of your allergies and enjoy greater peace of mind.

How do I subscribe to Mealeez Plus?

• In The App: Tap your Profile icon (top right of the screen), select "Account Details & Settings" and scroll down to the Account Upgrade Options area where you will find a button to subscribe to Mealeez Plus.
• On The Website: Similar to the app, find the Account Upgrade Options area in your profile settings, or alternatively visit https://mealeez.co.uk/account/subscription

Is There A Family Subscription Option?

Yes! You can share your active Mealeez PLUS subscription with your entire family at no extra cost.

To do this, all family members must be linked to the same sub-account(s), and you, as the PLUS subscription holder, must be an administrator of that sub-account. Once linked, everyone will have access to all the PLUS features, including unlimited food label scans, the Recipe Assistant, and detailed restaurant menu breakdowns.

This feature is designed to simplify meal planning and allergy management for families, ensuring everyone has access to the same resources and information with just one subscription.

Here's How To Get Started:

1. Sub-Accounts are Key: All family members who want to share your subscription must be linked to the same sub-account(s). This allows everyone to have their own personalized profiles and settings while benefiting from your active subscription.

2. Admin Power: The person with the active Mealeez PLUS subscription needs to be an Administrator of that sub-account.

3. Share Subscription: Once all family members are linked to the sub-account, they will automatically share your subscription, giving them unlimited food label scans, access to our powerful Recipe Assistant, detailed restaurant menu breakdowns, and so much more!

4. Stay Active! To keep your family subscription active, the person with the active subscription must log in to Mealeez regularly. This ensures the system recognizes your ongoing usage and keeps everyone connected.

Once a family member is linked to the same sub-account they should instantly see a blue tick against their profile image and all PLUS features will be unlocked. In their Account Details & Settings under the "Your Membership Plan" heading, it will now read "Family Subscription".

How can I contact Mealeez support?

We're here to help! If you have any questions, feedback, or need assistance with Mealeez, you can reach us through the following channels:

Email:

• Send us an email at [email protected]. We aim to respond to all inquiries within 1-2 hours on business days

What are the most common hidden sources of gluten?

Gluten can be found in many unexpected places. It's essential to be aware of these hidden sources to avoid accidental exposure. Here are some of the most common hidden sources of gluten:

In Foods:

• Soy Sauce: Many soy sauces contain wheat as a thickener. Always check the label and look for gluten-free soy sauce.
• Imitation Seafood: Imitation crab, lobster, and other seafood products often use wheat starch as a binder.
• Processed Meats: Some processed meats, like sausages, deli meats, and hot dogs, may contain wheat as a filler.
• Soups and Sauces: Creamy soups, gravies, and sauces are often thickened with wheat flour.
• Salad Dressings: Some salad dressings contain wheat flour or modified food starch derived from wheat.
• Candy: Certain candies, especially licorice, can contain gluten.
• Flavorings and Extracts: Some flavorings and extracts, especially vanilla extract, may be made with wheat-derived alcohol.
• Medications and Supplements: While less common, some medications and supplements may contain gluten as a binder or coating. Always check with your pharmacist or doctor.

Other Potential Sources:

• Play-Doh and Modeling Clay: These can contain wheat flour and should be kept away from children with celiac disease or gluten sensitivity.

Tips for Identifying Gluten:

• Scan Food Labels With Mealeez: Highlight the "Gluten" category in your profile, and Mealeez will flag ingredients that may contain gluten
• Read Labels Carefully: Always check the ingredient list for wheat, barley, rye, and other gluten-containing grains.
• Look for "Gluten-Free" Labels: Products labeled "gluten-free" must meet strict standards for gluten content.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of gluten may be discovered. Always read labels carefully and be vigilant about potential cross-contamination.

What are the most common hidden sources of dairy?

Dairy can be surprisingly difficult to avoid, as it's used in many processed foods. Being aware of these hidden sources is crucial for managing a dairy allergy or lactose intolerance. Here are some of the most common hidden sources of dairy:

In Foods:

• "Natural Flavors" and "Artificial Flavors": These generic terms can sometimes hide dairy ingredients. If you see these on a label and are unsure, contact the manufacturer.
• Baked Goods: Many baked goods, including breads, cakes, cookies, and muffins, contain milk, butter, or other dairy products.
• Processed Meats: Some processed meats, like sausages, deli meats, and hot dogs, may contain casein or other milk-derived ingredients.
• Non-Dairy Creamers: Surprisingly, some "non-dairy" creamers actually contain casein, a milk protein. Always check the label carefully.
• Soups and Sauces: Creamy soups, gravies, and sauces often contain milk, cream, or butter.
• Salad Dressings: Many salad dressings, especially creamy ones, contain dairy.
• Snack Foods: Some snack foods, like chips, crackers, and popcorn, may contain butter, cheese, or other dairy ingredients.
• Medications and Supplements: Some medications and supplements may contain lactose or other dairy-derived ingredients. Always check with your pharmacist or doctor.

Hidden Dairy Ingredients (Look out for these terms):

• Casein (milk protein)
• Whey (milk protein)
• Lactose (milk sugar)
• Milk solids
• Milk powder
• Butter
• Cream
• Cheese
• Yogurt

Tips for Identifying Dairy:

• Scan Food Labels With Mealeez: Highlight the "Milk" category in your profile, and Mealeez will flag ingredients that may contain milk or milk derivatives.
• Read Labels Carefully: Always check the ingredient list for milk, casein, whey, lactose, and other dairy-related terms.
• Look for "Dairy-Free" or "Vegan" Labels: Products labeled "dairy-free" or "vegan" should not contain any dairy ingredients. However, it's still a good idea to double-check the label.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of dairy may be discovered. Always read labels carefully and be vigilant about potential cross-contamination.

What are the most common hidden sources of nuts?

Nut allergies can be life-threatening, so it's essential to be vigilant about hidden sources of nuts. These allergens can appear in unexpected places. Here are some common hidden sources of nuts:

In Foods:

• Baked Goods: Many baked goods, including breads, cakes, cookies, and pastries, may contain nuts or be made in facilities that also process nuts.
• Chocolate: Some chocolate products, especially those with added flavors or textures, may contain nuts.
• Granola and Trail Mix: These often contain a variety of nuts and seeds.
• Ice Cream: Many ice cream flavors, especially those with added mix-ins, may contain nuts.
• Pesto: Traditional pesto sauce contains pine nuts.
• Sauces and Dressings: Some sauces and dressings, especially those with a nutty or creamy flavor, may contain nuts.
• Snack Foods: Certain snack foods, like chips, crackers, and energy bars, may contain nuts.
• Marzipan: This almond paste is used in many desserts.
• Nougat: This sweet confection often contains nuts.

Hidden Nut Ingredients (Look out for these terms):

• Almonds
• Cashews
• Hazelnuts
• Macadamia nuts
• Pecans
• Pistachios
• Walnuts
• Nut butter (including peanut butter, almond butter, etc.)
• Nut flour
• Natural flavors (can sometimes hide nuts)

Other Potential Sources:

• Personal Care Products: Some lotions, soaps, and shampoos may contain nut oils.
• Furniture Polish: Certain furniture polishes may contain nut oils.

Tips for Identifying Nuts:

• Scan Food Labels With Mealeez: Highlight the "Tree Nuts" category in your profile, and Mealeez will flag ingredients that may contain tree nuts.
• Read Labels Carefully: Always check the ingredient list for specific nut names (almonds, cashews, etc.) and any general terms like "nuts" or "tree nuts."
• Look for "May Contain" Statements: Pay close attention to "May contain" or "Produced in a facility that also processes" statements, as these indicate a risk of cross-contamination.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of nuts may be discovered. Always read labels carefully and be vigilant.

What are the most common hidden sources of soy?

Soy is a versatile ingredient used in a wide variety of foods, making it challenging to avoid if you have a soy allergy. Here are some common hidden sources of soy:

In Foods:

• Soy Sauce: While it seems obvious, it's worth mentioning that traditional soy sauce is a major source of soy. Look for tamari or other soy-free alternatives.
• Tofu and Tempeh: These are obvious soy products, but it's important to be aware of them.
• Vegetable Oil: Some vegetable oil is soybean oil, but it's generally safe for soy allergies unless the allergy is to highly refined soybean oil (which is rare). Always check with your allergist if you have concerns about soybean oil.
• Lecithin: Soy lecithin is a common emulsifier used in many processed foods, including chocolate, baked goods, and salad dressings.
• Protein Bars and Energy Bars: Many protein and energy bars contain soy protein isolate or soy protein concentrate.
• Meat Substitutes: Vegetarian and vegan meat substitutes are often made from soy.
• Processed Meats: Some processed meats, like sausages and deli meats, may contain soy as a filler.
• Baked Goods: Soy flour is sometimes used in baked goods.
• Snack Foods: Certain snack foods, like chips and crackers, may contain soy.

Hidden Soy Ingredients (Look out for these terms):

• Soy protein isolate
• Soy protein concentrate
• Soy flour
• Soy lecithin
• Monosodium glutamate (MSG) - can be derived from soy
• Textured vegetable protein (TVP) - often made from soy
• Hydrolyzed vegetable protein (HVP) - can be made from soy

Tips for Identifying Soy:

• Scan Food Labels With Mealeez: Highlight the "Soya" category in your profile, and Mealeez will flag ingredients that may contain soya.
• Read Labels Carefully: Always check the ingredient list for soy, soy lecithin, and other soy-related terms.
• Look for "Soy-Free" Labels: Products labeled "soy-free" should not contain any soy ingredients. However, it's still a good idea to double-check the label.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of soy may be discovered. Always read labels carefully and be vigilant.

What are the most common hidden sources of eggs?

Egg allergies are common, and eggs can be surprisingly difficult to avoid as they are used in many different foods. Here are some common hidden sources of eggs:

In Foods:

• Baked Goods: Cakes, cookies, muffins, breads, and other baked goods often contain eggs.
  Mayonnaise: Mayonnaise is traditionally made with eggs.
  Salad Dressings: Many salad dressings, especially creamy ones, contain eggs.
  Sauces: Some sauces, like hollandaise sauce, contain eggs.
  Custards and Puddings: These desserts are typically made with eggs.
  Ice Cream: Some ice cream flavors contain eggs.
  Processed Meats: Some processed meats, like sausages and deli meats, may contain eggs as a binder.
  Pasta: Some fresh pasta contains eggs.  
  Marshmallows: Marshmallows can sometimes contain egg whites.

Hidden Egg Ingredients (Look out for these terms):

• Albumin (egg white protein)
• Egg white
• Egg yolk
• Egg powder
• Dried egg
• Lysozyme (an enzyme derived from egg whites)
• Globulin
• Lecithin (while often derived from soy, it can also be derived from eggs)  

Other Potential Sources:

• Vaccines: Some vaccines are grown in chicken eggs, so it's important to discuss this with your doctor if you have an egg allergy. There are usually egg-free vaccine options available.

Tips for Identifying Eggs:

• Scan Food Labels With Mealeez: Highlight the "Eggs" category in your profile, and Mealeez will flag ingredients that may contain eggs
• Read Labels Carefully: Always check the ingredient list for eggs, egg whites, egg yolks, albumin, and other egg-related terms.
• Ask About Ingredients: When eating out, always ask about the ingredients in dishes, especially sauces, dressings, and baked goods.
• Contact Manufacturers: If you're unsure about the ingredients in a packaged food, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of eggs may be discovered. Always read labels carefully and be vigilant.

What are the most common hidden sources of peanuts?

Peanut allergies can be life-threatening, so vigilance about hidden sources of peanuts is paramount. These allergens can appear in unexpected places. Here are some common hidden sources of peanuts:

In Foods:

• Baked Goods: Many baked goods, especially cookies, cakes, and brownies, may contain peanuts or be made in facilities that also process peanuts.
• Candy: Many candies, especially those with added nuts or nutty flavors, may contain peanuts.
• Chocolate: Some chocolate products, especially those with added nuts or nutty flavors, may contain peanuts.
• Ethnic Cuisine: Certain ethnic cuisines, such as some Asian and Mexican dishes, may use peanuts in sauces or as garnishes.
• Ice Cream: Many ice cream flavors, especially those with added mix-ins, may contain peanuts.
• Snack Foods: Certain snack foods, like chips, crackers, and granola bars, may contain peanuts.
• Sauces and Dressings: Some sauces and dressings, especially those with a nutty or creamy flavor, may contain peanuts.

Hidden Peanut Ingredients (Look out for these terms):

• Peanuts
• Peanut butter
• Peanut flour
• Arachis oil (arachis is the scientific name for peanut)
• Hydrolyzed vegetable protein (HVP) - can be made from peanuts

Other Potential Sources:

• Personal Care Products: Some lotions, soaps, and shampoos may contain peanut oil.

Tips for Identifying Peanuts:

• Scan Food Labels With Mealeez: Highlight the "Peanuts" category in your profile, and Mealeez will flag ingredients that may contain peanuts
• Read Labels Carefully: Always check the ingredient list for peanuts, peanut butter, arachis oil, and other peanut-related terms.
• Look for "May Contain" Statements: Pay close attention to "May contain" or "Produced in a facility that also processes" statements, as these indicate a risk of cross-contamination.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of peanuts may be discovered. Always read labels carefully and be vigilant.

What are the most common hidden sources of sesame?

Sesame allergies are becoming more common, and sesame can be hidden in many foods. Being aware of these hidden sources is crucial for managing a sesame allergy. Here are some common hidden sources of sesame:

In Foods:

• Baked Goods: Breads, bagels, buns, and other baked goods can contain sesame seeds or sesame oil.
• Hummus: This popular dip is typically made with tahini (sesame paste).
• Tahini: Sesame paste, a key ingredient in hummus and other Middle Eastern dishes.
• Halva: A Middle Eastern sweet made from sesame paste.
• Asian Cuisine: Sesame seeds and sesame oil are frequently used in Asian dishes.
• Salad Dressings: Some salad dressings, especially those with an Asian or nutty flavor, may contain sesame oil.
• Snack Foods: Some snack foods, like crackers, chips, and energy bars, may contain sesame seeds or sesame oil.
• Natural Flavors: Sesame can sometimes be hidden under the term "natural flavors."

Hidden Sesame Ingredients (Look out for these terms):

• Sesame seeds
• Sesame oil
• Tahini (sesame paste)
• Sesamol (sesame oil extract)

Other Potential Sources:

• Cosmetics: Some cosmetics, lotions, and soaps may contain sesame oil.

Tips for Identifying Sesame:

• Scan Food Labels With Mealeez: Highlight the "Sesame" category in your profile, and Mealeez will flag ingredients that may contain sesame
• Read Labels Carefully: Always check the ingredient list for sesame seeds, sesame oil, tahini, and other sesame-related terms.
• Ask About Ingredients: When eating out, always ask about the ingredients, especially in ethnic cuisines or when sauces and dressings are involved.
• Contact Manufacturers: If you're unsure about the ingredients in a packaged food, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of sesame may be discovered. Always read labels carefully and be vigilant.

What are the most common food allergens?

While anyone can develop an allergy to virtually any food, a small group of foods accounts for the vast majority of food allergies. Being aware of these common allergens is crucial for managing food allergies and preventing allergic reactions.

In the UK:

In the UK, 14 major allergens must be declared on food labels. These are sometimes referred to as the "14 major allergens."

The 14 major allergens in the UK are:

• Celery: This includes celery stalks, leaves, seeds, and celeriac. Celery can be found in sauces, soups, and seasonings.

• Cereals containing gluten: This includes wheat, rye, barley, oats, and spelt, as well as any products containing these grains. Gluten is a protein found in these grains that can trigger reactions in people with celiac disease or gluten sensitivity.

• Crustaceans: This includes crabs, lobsters, prawns, and shrimp. Shellfish allergies can be severe.

• Eggs: Eggs are a common ingredient in many foods, including baked goods, sauces, and processed foods. 

• Fish: This includes all types of fish. Fish allergies are more common in adults.

• Lupin: Lupin is a legume that can cause allergic reactions. It can be found in flour, baked goods, and some vegetarian products.

• Milk: Cow's milk allergy is one of the most common childhood food allergies. It's important to be aware of hidden sources of dairy.

• Molluscs: This includes mussels, clams, oysters, and scallops.

• Mustard: Mustard is a common ingredient in condiments, sauces, and dressings.

• Nuts (Tree Nuts): This category includes a variety of nuts, such as almonds, cashews, walnuts, pecans, pistachios, and hazelnuts. Nut allergies can be severe.

• Peanuts: Peanut allergy is often severe and can cause life-threatening reactions. Peanuts are legumes, but they're often grouped with tree nuts due to similar allergenic properties.

• Sesame: Sesame allergy is becoming increasingly recognized as a significant allergen.

• Soya: Soya is a common ingredient in processed foods.

• Sulphites: Sulphites are used as preservatives in some foods and drinks. They can trigger reactions in some people, particularly those with asthma.

UK vs. US Allergen Labeling:

It's important to note that allergen labeling regulations differ between the UK and the US. While there is significant overlap, there are some key differences:

• Number of Allergens: The UK mandates labeling for 14 major allergens, while the US focuses on the "Big 8" (milk, eggs, peanuts, tree nuts, soy, wheat, fish, and shellfish). This means some allergens that are common in the UK (like celery, mustard, lupin, and sulphites) might not be explicitly listed on US food labels unless they are present in significant amounts.

• Labeling Practices: While both regions require clear labeling of allergens, the specific wording and formatting may vary.

For US Users:

If you are using the app in the US, please be aware of the US "Big 8" allergens. While the app may contain information about additional allergens, US food labels are required to declare, at minimum, these eight.

For UK Users:

This FAQ focuses on the 14 allergens required to be declared on food labels in the UK. Please be aware of these specific allergens when using the app and reading food labels in the UK.

Important Note: This list represents the most common food allergens. However, it's important to remember that anyone can develop an allergy to any food. Always read labels carefully and consult with an allergist if you suspect you have a food allergy.

What is a celery allergy and what are its symptoms?

Celery allergy is a less common but still significant food allergy. It can cause a range of symptoms, from mild to severe.

Symptoms of a Celery Allergy:

Celery allergy symptoms can vary from person to person and can affect different parts of the body. Some common symptoms include:

• Skin: Rash, hives, itching, eczema
• Digestive System: Nausea, vomiting, diarrhea, abdominal cramps
• Respiratory System: Runny nose, sneezing, wheezing, coughing, asthma-like symptoms
• Oral Symptoms: Itching or tingling in the mouth, lips, or tongue
• Anaphylaxis (Severe Reaction): In severe cases, celery allergy can cause anaphylaxis, a life-threatening reaction that requires immediate medical attention. Symptoms of anaphylaxis include difficulty breathing, swelling of the throat or tongue, dizziness, and loss of consciousness. 

Hidden Sources of Celery:

Celery can be found in many unexpected places. It's important to read labels carefully and be aware of potential hidden sources. 

Diagnosis and Management:

If you suspect you have a celery allergy, it's important to see an allergist for proper diagnosis. The best way to manage a celery allergy is to avoid all foods containing celery. Always read labels carefully and ask about ingredients when eating out.

What are the most common hidden sources of celery?

Celery can be a tricky allergen to avoid because it can be hidden in many unexpected places. Here are some common hidden sources of celery to watch out for:

In Foods:

• Stock Cubes and Bouillon: Celery is often used as a flavoring in stock cubes, bouillon, and other flavor enhancers.
• Soups and Sauces: Many soups and sauces, especially commercially prepared ones, contain celery or celery salt.
• Salad Dressings: Some salad dressings, especially creamy ones, may contain celery or celery seed.
• Processed Meats: Some processed meats, like sausages and deli meats, may contain celery as a filler or flavoring.
• Spice Mixes: Celery seed is a common ingredient in spice mixes, such as those used for poultry seasoning or stuffing.
• Flavorings and Extracts: Some flavorings and extracts, especially natural flavorings, may contain celery or celery seed.
• Vegetable Broth: Some vegetable broths may contain celery.

Other Potential Sources:

• Restaurant Foods: Celery is often used in restaurant kitchens, so it's important to ask about ingredients and preparation methods when dining out.

Tips for Identifying Celery:

• Scan Food Labels With Mealeez: Highlight the "Celery" category in your profile, and Mealeez will flag ingredients that may contain celery
• Read Labels Carefully: Always check the ingredient list for celery, celery salt, celery seed, and other celery-related terms.
• Ask About Ingredients: When eating out, always ask if celery is present in dishes, especially sauces, soups, and dressings.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of celery may be discovered. Always read labels carefully and be vigilant about potential cross-contamination.

What is a gluten allergy/intolerance and what are its symptoms?

It's important to distinguish between two main conditions related to gluten:

• Celiac Disease: This is an autoimmune disorder where the body's immune system attacks the small intestine when gluten is consumed.
• Gluten Sensitivity (Non-Celiac Gluten Sensitivity): This is a less well-understood condition where individuals experience symptoms similar to celiac disease after consuming gluten, but without the same immune response or intestinal damage.

Symptoms:

Symptoms of celiac disease and gluten sensitivity can vary greatly, but some common ones include:

• Digestive Issues: Diarrhea, constipation, bloating, gas, abdominal pain, nausea, vomiting
• Fatigue: Feeling tired or sluggish
• Headaches: Frequent headaches or migraines
• Skin Problems: Rash, eczema, or dermatitis herpetiformis (an itchy, blistering skin rash)
• Neurological Symptoms: Brain fog, difficulty concentrating, numbness or tingling in the extremities
• Weight Loss or Poor Weight Gain (in children): Difficulty maintaining a healthy weight
• Iron-Deficiency Anemia: Low iron levels due to poor absorption

Diagnosis:

If you suspect you have celiac disease or gluten sensitivity, it's crucial to see a doctor for proper diagnosis. This usually involves blood tests, stool tests, and sometimes a biopsy of the small intestine.

Management:

The only treatment for celiac disease and gluten sensitivity is to follow a strict gluten-free diet. This means avoiding all foods containing wheat, rye, barley, and sometimes oats (depending on individual tolerance). It's important to read labels carefully and be aware of hidden sources of gluten.

What is a crustacean allergy and what are its symptoms?

Crustacean allergy is a common food allergy that affects many people. It's important to understand this allergy and its potential symptoms to manage it effectively.

What are Crustaceans?

Crustaceans are a type of shellfish with a hard exoskeleton (outer shell). Common crustaceans include:

• Crabs
• Lobsters
• Prawns
• Shrimp
• Crayfish
• Barnacles

Symptoms of a Crustacean Allergy:

Symptoms of a crustacean allergy can vary from person to person and range from mild to severe. They can appear within minutes or up to a few hours after consuming crustaceans. Some common symptoms include:

• Skin: Hives, itching, swelling, eczema
• Digestive System: Nausea, vomiting, diarrhea, abdominal cramps
• Respiratory System: Wheezing, coughing, difficulty breathing
• Oral Allergy Syndrome: Itching or swelling of the mouth, lips, or tongue
• Anaphylaxis: In severe cases, crustacean allergy can cause anaphylaxis, a life-threatening reaction that can impair breathing, cause a drop in blood pressure, and lead to loss of consciousness.

Management:

The best way to manage a crustacean allergy is strict avoidance. This means avoiding all crustaceans and products that may contain them. Always read labels carefully, especially when dining out or purchasing prepared foods.

Cross-Reactivity:

People with crustacean allergies may also experience reactions to other shellfish, such as molluscs (e.g., mussels, clams, oysters). This is known as cross-reactivity. If you have a crustacean allergy, it's important to discuss cross-reactivity with your allergist.

Diagnosis and Treatment:

If you suspect you have a crustacean allergy, it's essential to see an allergist for proper diagnosis. They may perform tests like skin prick tests or blood tests to confirm the allergy. In case of an allergic reaction, especially anaphylaxis, epinephrine auto-injectors (e.g., EpiPen) are used for emergency treatment.

What are the most common hidden sources of crustaceans?

Crustaceans can sometimes be hidden in foods you wouldn't expect. Being aware of these potential hidden sources is crucial for people with crustacean allergies.

In Foods:

• Seafood Stock and Broth: Seafood stock and broth are often used as a base for soups, sauces, and other dishes. These can contain crustaceans, even if they aren't explicitly listed on the label.
• Imitation Seafood: Imitation crab meat, lobster, and other seafood products are often made with fish and other ingredients, but they may also contain crustacean extracts or flavorings.
• Bouillabaisse and Cioppino: These seafood stews typically contain a variety of shellfish, including crustaceans.
• Asian Cuisine: Some Asian dishes, especially those containing seafood, may contain hidden crustaceans in sauces or as flavoring.
• Fish Sauce: While made from fish, some fish sauces may be processed in facilities that also handle crustaceans, leading to potential cross-contamination.
• Surimi: Surimi is a fish paste often used in imitation seafood products and may contain crustacean ingredients.

Other Potential Sources:

• Restaurant Food: Restaurants may use shared cooking equipment for different types of seafood, leading to cross-contamination. Always ask about ingredients and preparation methods when dining out.

Tips for Identifying Crustaceans:

• Scan Food Labels With Mealeez: Highlight the "Crustaceans" category in your profile, and Mealeez will flag ingredients that may contain crustaceans.
• Read Labels Carefully: Always check the ingredient list for crab, lobster, prawn, shrimp, crayfish, and other crustacean names. Look for terms like "shellfish" or "seafood."
• Ask About Ingredients: When eating out, always ask if crustaceans are present in dishes, especially soups, sauces, and seafood dishes.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of crustaceans may be discovered. Always read labels carefully and be vigilant about potential cross-contamination.

What is an egg allergy and what are its symptoms?

Egg allergy is a common food allergy, particularly among children. It occurs when the body's immune system mistakenly identifies egg proteins as harmful and overreacts.

Symptoms of an Egg Allergy:

Egg allergy symptoms can vary from person to person and can range from mild to severe. Reactions can occur within minutes to hours after consuming eggs or products containing eggs. Some common symptoms include:

• Skin: Hives, itching, rash, eczema, swelling (especially of the face, lips, or tongue)
• Digestive System: Nausea, vomiting, diarrhea, stomach cramps
• Respiratory System: Wheezing, coughing, runny nose, difficulty breathing
• Oral Allergy Syndrome: Itching or tingling in the mouth, lips, or tongue
• Anaphylaxis: In severe cases, egg allergy can cause anaphylaxis, a life-threatening reaction that requires immediate medical attention. Symptoms of anaphylaxis include difficulty breathing, swelling of the throat or tongue, dizziness, and loss of consciousness.

Which Part of the Egg Causes Allergies?

Egg allergies are most commonly triggered by proteins in the egg white. However, some people are allergic to proteins in the egg yolk as well.

Management:

The primary way to manage an egg allergy is to avoid all foods containing eggs. This can be challenging, as eggs are used in many different products. Careful label reading is essential.

Diagnosis and Treatment:

If you suspect an egg allergy, it's important to consult with an allergist for a proper diagnosis. They may perform tests such as skin prick tests or blood tests. For severe reactions, especially anaphylaxis, epinephrine auto-injectors (like an EpiPen) are the primary treatment.

What is a fish allergy and what are its symptoms?

Fish allergy is a common food allergy that can cause a range of reactions, from mild to severe. It's important to understand this allergy and its potential symptoms to manage it effectively.

Symptoms of a Fish Allergy:

Fish allergy symptoms can vary from person to person and can affect different parts of the body. They can appear within minutes or up to a few hours after consuming fish. Some common symptoms include:

• Skin: Hives, itching, swelling, eczema
• Digestive System: Nausea, vomiting, diarrhea, abdominal cramps
• Respiratory System: Wheezing, coughing, difficulty breathing
• Oral Allergy Syndrome: Itching or swelling of the mouth, lips, or tongue
• Anaphylaxis: In severe cases, fish allergy can cause anaphylaxis, a life-threatening reaction that can impair breathing, cause a drop in blood pressure, and lead to loss of consciousness.

Types of Fish:

It's important to note that fish allergy can be triggered by many different types of finned fish, including (but not limited to):

• Salmon
• Tuna
• Cod
• Haddock
• Trout
• Mackerel
• Sardines
• Anchovies

Cross-Reactivity:

People with fish allergies may also experience reactions to other types of seafood, such as shellfish (crustaceans and molluscs). This is known as cross-reactivity. If you have a fish allergy, it's important to discuss cross-reactivity with your allergist.

Management:

The best way to manage a fish allergy is strict avoidance. This means avoiding all fish and fish products. Always read labels carefully and ask about ingredients when dining out, as fish can be hidden in sauces, dressings, and other dishes. (Link to the "Hidden Sources of Fish" FAQ.)

Diagnosis and Treatment:

If you suspect you have a fish allergy, see an allergist for proper diagnosis. They may perform tests like skin prick tests or blood tests to confirm the allergy. In case of an allergic reaction, especially anaphylaxis, epinephrine auto-injectors (e.g., EpiPen) are used for emergency treatment.

What are the most common hidden sources of fish?

Even if you're careful to avoid obvious fish dishes, fish can sometimes be a hidden ingredient in other foods. Being aware of these hidden sources is crucial for managing a fish allergy. 

In Foods:

• Fish Sauce: This is a common ingredient in Southeast Asian cuisine and can be found in many dishes, including curries, stir-fries, and dipping sauces.
• Worcestershire Sauce: Some brands of Worcestershire sauce contain anchovies (a type of fish). Always check the label.
• Caesar Salad Dressing: Traditional Caesar salad dressing often contains anchovies.
• Imitation Seafood: Imitation crab meat, lobster, and other seafood products are often made with fish, even if they are meant to mimic shellfish.
• Gelatin: Some types of gelatin are made from fish bones or skin. Check the label to be sure.
• Stock Cubes and Bouillon: Some stock cubes and bouillon may contain fish-derived flavorings.
• Certain Condiments and Sauces: Some condiments and sauces, especially those with an umami flavor, may contain fish. 

Other Potential Sources:

• Restaurant Food: Fish is often used in restaurant kitchens, so it's important to ask about ingredients and preparation methods when dining out. Cross-contamination is also a risk if shared cooking equipment is used for fish and other foods.

Tips for Identifying Fish:

• Scan Food Labels With Mealeez: Highlight the "Fish" category in your profile, and Mealeez will flag ingredients that may contain fish.
• Read Labels Carefully: Always check the ingredient list for specific fish names (e.g., salmon, tuna, cod, anchovies) and any general terms like "fish," "seafood," or "natural flavorings."
• Ask About Ingredients: When eating out, always ask if fish is present in dishes, especially sauces, soups, and seafood dishes.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of fish may be discovered. Always read labels carefully and be vigilant.

What is a lupin allergy and what are its symptoms?

Lupin allergy is a growing concern, as lupin is increasingly used in food products, particularly as a gluten-free alternative. It's important to understand this allergy and its potential symptoms. 

What is Lupin?

Lupin is a legume, like peanuts and peas. It's used in various food products, including flour, baked goods, vegetarian products, and some processed foods.

Symptoms of a Lupin Allergy:

Lupin allergy symptoms can vary from person to person and can range from mild to severe. Reactions can occur within minutes or up to a few hours after consuming lupin. Some common symptoms include:

• Skin: Hives, itching, rash, eczema, swelling (especially of the face, lips, or tongue)  
• Digestive System: Nausea, vomiting, diarrhea, stomach cramps  
• Respiratory System: Wheezing, coughing, runny nose, difficulty breathing
• Oral Allergy Syndrome: Itching or tingling in the mouth, lips, or tongue  
• Anaphylaxis: In severe cases, lupin allergy can cause anaphylaxis, a life-threatening reaction that requires immediate medical attention. Symptoms of anaphylaxis include difficulty breathing, swelling of the throat or tongue, dizziness, and loss of consciousness. 

Cross-Reactivity:

People with peanut allergies may be at a higher risk of lupin allergy due to cross-reactivity between these legumes. It's important to discuss this with your allergist.  

Management:

The primary way to manage a lupin allergy is to avoid all foods containing lupin. This can be challenging, as lupin is used in a variety of products, including some marketed as "healthy" or "gluten-free." Careful label reading is essential. 

Diagnosis and Treatment:

If you suspect a lupin allergy, it's important to consult with an allergist for a proper diagnosis. They may perform tests such as skin prick tests or blood tests. For severe reactions, especially anaphylaxis, epinephrine auto-injectors (like an EpiPen) are the primary treatment. 

What are the most common hidden sources of lupin?

Lupin is increasingly being used in food products, often as a gluten-free alternative, which makes it important to be aware of potential hidden sources if you have a lupin allergy.

In Foods:

• Gluten-Free Products: Lupin flour is sometimes used in gluten-free baked goods, pasta, and other products. Always check the label of gluten-free items, as they may contain lupin.
• Vegetarian and Vegan Products: Lupin is a good source of protein and is sometimes used in vegetarian and vegan meat substitutes, sausages, and burgers.
• Baked Goods: Some baked goods, even those not specifically labeled as gluten-free, may contain lupin flour.
• Snack Foods: Some snack bars, crackers, and other snack foods may contain lupin.
• Processed Foods: Lupin can be found in various processed foods as a protein source or filler.

Hidden Lupin Ingredients (Look out for these terms):

• Lupin flour
• Lupin protein
• Lupin seeds
• Lupin extract

Other Potential Sources:

• Restaurant Foods: As lupin becomes more common, it may start appearing in restaurant dishes. Always ask about ingredients when dining out, especially if you're ordering gluten-free or vegetarian options.

Tips for Identifying Lupin:

• Scan Food Labels With Mealeez: Highlight the "Lupins" category in your profile, and Mealeez will flag ingredients that may contain lupins.
• Read Labels Carefully: Always check the ingredient list for lupin, lupin flour, lupin protein, and other lupin-related terms.
• Ask About Ingredients: When eating out, always ask if lupin is present in dishes, especially gluten-free or vegetarian options.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of lupin may be discovered. Always read labels carefully and be vigilant.

What is a milk allergy and what are its symptoms?

Milk allergy is one of the most common childhood food allergies, although it can affect people of all ages. It occurs when the body's immune system mistakenly identifies milk proteins as harmful and overreacts. It's important to distinguish between a milk allergy and lactose intolerance, which is a digestive issue, not an immune response.

Symptoms of a Milk Allergy:

Milk allergy symptoms can vary widely and affect different parts of the body. Reactions can occur within minutes to hours after consuming milk or milk products. Some common symptoms include:

• Skin: Hives, itching, rash, eczema, swelling (especially of the face, lips, or tongue)
• Digestive System: Nausea, vomiting, diarrhea, stomach cramps, colic (in infants)
• Respiratory System: Wheezing, coughing, runny nose, difficulty breathing
• Oral Allergy Syndrome: Itching or tingling in the mouth, lips, or tongue
• Anaphylaxis: In severe cases, milk allergy can cause anaphylaxis, a life-threatening reaction that requires immediate medical attention. Symptoms of anaphylaxis include difficulty breathing, swelling of the throat or tongue, dizziness, and loss of consciousness.

Cow's Milk vs. Other Milks:

Most milk allergies are to cow's milk. However, some people are also allergic to the milk of other animals, such as goats, sheep, or buffalo. Cross-reactivity between different animal milks is possible.

Management:

The primary way to manage a milk allergy is to avoid all foods and beverages containing milk or milk-derived ingredients. This can be challenging, as milk is used in many different products. Careful label reading is essential.

Diagnosis and Treatment:

If you suspect a milk allergy, it's important to consult with an allergist for a proper diagnosis. They may perform tests such as skin prick tests or blood tests. For severe reactions, especially anaphylaxis, epinephrine auto-injectors (like an EpiPen) are the primary treatment.

What is a mollusc allergy and what are its symptoms?

Mollusc allergy is a food allergy to a group of shellfish called molluscs. It can cause a range of reactions, from mild to severe. It's important to understand this allergy and its potential symptoms.

What are Molluscs?

Molluscs are a type of shellfish with a soft body and usually a hard shell. Common molluscs include:

• Mussels
• Clams
• Oysters
• Scallops
• Squid (calamari)
• Octopus
• Snails (escargots)

Symptoms of a Mollusc Allergy:

Mollusc allergy symptoms can vary from person to person and range from mild to severe. They can appear within minutes or up to a few hours after consuming molluscs. Some common symptoms include:

• Skin: Hives, itching, swelling, eczema
• Digestive System: Nausea, vomiting, diarrhea, abdominal cramps
• Respiratory System: Wheezing, coughing, difficulty breathing
• Oral Allergy Syndrome: Itching or swelling of the mouth, lips, or tongue
• Anaphylaxis: In severe cases, mollusc allergy can cause anaphylaxis, a life-threatening reaction that can impair breathing, cause a drop in blood pressure, and lead to loss of consciousness.

Cross-Reactivity:

People with mollusc allergies may also experience reactions to other types of shellfish, such as crustaceans (crabs, lobsters, shrimp). This is known as cross-reactivity. If you have a mollusc allergy, it's important to discuss cross-reactivity with your allergist.

Management:

The best way to manage a mollusc allergy is strict avoidance. This means avoiding all molluscs and products that may contain them. Always read labels carefully, especially when dining out or purchasing prepared foods.

Diagnosis and Treatment:

If you suspect you have a mollusc allergy, it's essential to see an allergist for proper diagnosis. They may perform tests like skin prick tests or blood tests to confirm the allergy. In case of an allergic reaction, especially anaphylaxis, epinephrine auto-injectors (e.g., EpiPen) are used for emergency treatment.

What are the most common hidden sources of molluscs?

Molluscs can sometimes be hidden in foods you wouldn't expect. Being aware of these potential hidden sources is crucial for people with mollusc allergies.

In Foods:

• Seafood Stock and Broth: Seafood stock and broth are often used as a base for soups, sauces, and other dishes. These can contain molluscs, even if they aren't explicitly listed on the label.
• Bouillabaisse and Cioppino: These seafood stews typically contain a variety of shellfish, including molluscs.
• Paella: This Spanish rice dish often contains a variety of seafood, including molluscs.
• Asian Cuisine: Some Asian dishes, especially those containing seafood, may contain hidden molluscs in sauces or as flavoring.
• Fish Sauce: While made from fish, some fish sauces may be processed in facilities that also handle molluscs, leading to potential cross-contamination.
• Surimi: Surimi is a fish paste often used in imitation seafood products and may contain mollusc ingredients.

Other Potential Sources:

• Restaurant Food: Restaurants may use shared cooking equipment for different types of seafood, leading to cross-contamination. Always ask about ingredients and preparation methods when dining out.

Tips for Identifying Molluscs:

• Scan Food Labels With Mealeez: Highlight the "Molluscs" category in your profile, and Mealeez will flag ingredients that may contain molluscs.
• Read Labels Carefully: Always check the ingredient list for mussel, clam, oyster, scallop, squid, octopus, snail, and other mollusc names. Look for terms like "shellfish" or "seafood."
• Ask About Ingredients: When eating out, always ask if molluscs are present in dishes, especially soups, sauces, and seafood dishes.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of molluscs may be discovered. Always read labels carefully and be vigilant about potential cross-contamination.

What is a mustard allergy and what are its symptoms?

Mustard allergy is a food allergy to mustard seeds, which are used as a spice and condiment. It can cause a range of reactions, from mild to severe.

Symptoms of a Mustard Allergy:

Mustard allergy symptoms can vary from person to person and can range from mild to severe. They can appear within minutes or up to a few hours after consuming mustard. Some common symptoms include:

• Skin: Hives, itching, rash, eczema, swelling (especially of the face, lips, or tongue)
• Digestive System: Nausea, vomiting, diarrhea, abdominal cramps
• Respiratory System: Wheezing, coughing, runny nose, difficulty breathing
• Oral Allergy Syndrome: Itching or tingling in the mouth, lips, or tongue
• Anaphylaxis: In severe cases, mustard allergy can cause anaphylaxis, a life-threatening reaction that requires immediate medical attention. Symptoms of anaphylaxis include difficulty breathing, swelling of the throat or tongue, dizziness, and loss of consciousness. 

Types of Mustard:

Mustard allergy can be triggered by different types of mustard seeds, including yellow, brown, and black mustard. Prepared mustards, such as Dijon mustard, also contain mustard seeds.

Management:

The best way to manage a mustard allergy is strict avoidance. This means avoiding all foods and products that contain mustard. Always read labels carefully, as mustard can be a hidden ingredient in many processed foods.

Diagnosis and Treatment:

If you suspect you have a mustard allergy, it's essential to see an allergist for proper diagnosis. They may perform tests like skin prick tests or blood tests to confirm the allergy. In case of an allergic reaction, especially anaphylaxis, epinephrine auto-injectors (e.g., EpiPen) are used for emergency treatment.

What are the most common hidden sources of mustard?

Mustard can be a tricky allergen to avoid because it's used in a wide variety of foods, often in small amounts. Being aware of these hidden sources is crucial for people with mustard allergies.

In Foods:

• Condiments: This includes prepared mustards (Dijon, yellow, etc.), but also other condiments like ketchup, relish, and some pickles, which may contain mustard as a flavoring or preservative.
• Salad Dressings: Many salad dressings, especially vinaigrettes and some creamy dressings, contain mustard.
• Sauces: Mustard is often used as an ingredient in sauces, including barbecue sauce, mayonnaise, and some pasta sauces.
• Processed Meats: Some processed meats, like sausages, hot dogs, and deli meats, may contain mustard as a flavoring or binder.
• Snack Foods: Certain snack foods, like some chips, crackers, and pretzels, may contain mustard as a flavoring.
• Soups and Gravies: Some commercially prepared soups and gravies contain mustard.
• Pickled Products: Many pickled products, such as pickled vegetables, may contain mustard seeds or mustard flour.

Other Potential Sources:

• Restaurant Foods: Mustard is a common ingredient in restaurant kitchens. Always ask about ingredients and preparation methods when dining out.

Tips for Identifying Mustard:

• Scan Food Labels With Mealeez: Highlight the "Mustard" category in your profile, and Mealeez will flag ingredients that may contain mustard.
• Read Labels Carefully: Always check the ingredient list for mustard, mustard seeds, mustard flour, and other mustard-related terms. Be aware that "spices" or "natural flavorings" can sometimes hide mustard.
• Ask About Ingredients: When eating out, always ask if mustard is present in dishes, especially sauces, dressings, and condiments.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of mustard may be discovered. Always read labels carefully and be vigilant.

What is a tree nut allergy and what are its symptoms?

Tree nut allergy is a common and potentially severe food allergy. It occurs when the body's immune system overreacts to proteins in tree nuts. It's important to note that peanuts are not tree nuts (they're legumes), but they are often grouped with tree nuts due to similar allergenic properties and the potential for cross-contamination.

What are Tree Nuts?

Tree nuts include a variety of nuts, such as:

• Almonds
• Cashews
• Hazelnuts (Filberts)
• Macadamia nuts
• Pecans
• Pistachios
• Walnuts
• Brazil nuts
• Pine nuts (Pignoli nuts)

Symptoms of a Tree Nut Allergy:

Tree nut allergy symptoms can vary from person to person and range from mild to severe. Reactions can occur within minutes or up to a few hours after consuming tree nuts or products containing them. Some common symptoms include:

• Skin: Hives, itching, rash, eczema, swelling (especially of the face, lips, or tongue)
• Digestive System: Nausea, vomiting, diarrhea, stomach cramps
• Respiratory System: Wheezing, coughing, runny nose, difficulty breathing
• Oral Allergy Syndrome: Itching or tingling in the mouth, lips, or tongue
• Anaphylaxis: In severe cases, tree nut allergy can cause anaphylaxis, a life-threatening reaction that requires immediate medical attention. Symptoms of anaphylaxis include difficulty breathing, swelling of the throat or tongue, dizziness, and loss of consciousness.

Cross-Reactivity:

People with allergies to one type of tree nut may be allergic to other tree nuts as well. This is known as cross-reactivity. It's important to discuss cross-reactivity with your allergist.

Management:

The primary way to manage a tree nut allergy is to avoid all foods that may contain tree nuts. This can be challenging, as tree nuts are used in many different products. Careful label reading is essential.

Diagnosis and Treatment:

If you suspect a tree nut allergy, it's important to consult with an allergist for a proper diagnosis. They may perform tests such as skin prick tests or blood tests. For severe reactions, especially anaphylaxis, epinephrine auto-injectors (like an EpiPen) are the primary treatment.

What is a peanut allergy and what are its symptoms?

Peanut allergy is a common and potentially severe food allergy. It occurs when the body's immune system overreacts to proteins in peanuts. While peanuts are technically legumes, they are often grouped with tree nuts due to similar allergenic properties and the potential for cross-contamination.

Symptoms of a Peanut Allergy:

Peanut allergy symptoms can vary from person to person and range from mild to severe. Reactions can occur within minutes or up to a few hours after consuming peanuts or products containing them. Some common symptoms include:

• Skin: Hives, itching, rash, eczema, swelling (especially of the face, lips, or tongue)
• Digestive System: Nausea, vomiting, diarrhea, stomach cramps
• Respiratory System: Wheezing, coughing, runny nose, difficulty breathing
• Oral Allergy Syndrome: Itching or tingling in the mouth, lips, or tongue
• Anaphylaxis: In severe cases, peanut allergy can cause anaphylaxis, a life-threatening reaction that requires immediate medical attention. Symptoms of anaphylaxis include difficulty breathing, swelling of the throat or tongue, dizziness, and loss of consciousness.

Severity of Peanut Allergy:

Peanut allergy is often considered one of the more severe food allergies, and reactions can be unpredictable. Even trace amounts of peanuts can trigger a reaction in some individuals.

Management:

The primary way to manage a peanut allergy is to avoid all foods that may contain peanuts. This can be challenging, as peanuts are used in many different products. Careful label reading is essential.

Diagnosis and Treatment:

If you suspect a peanut allergy, it's important to consult with an allergist for a proper diagnosis. They may perform tests such as skin prick tests or blood tests. For severe reactions, especially anaphylaxis, epinephrine auto-injectors (like an EpiPen) are the primary treatment.

What is a sesame allergy and what are its symptoms?

Sesame allergy is becoming increasingly recognized as a significant food allergy. It occurs when the body's immune system overreacts to proteins in sesame seeds.

Symptoms of a Sesame Allergy:

Sesame allergy symptoms can vary from person to person and range from mild to severe. Reactions can occur within minutes or up to a few hours after consuming sesame or products containing it. Some common symptoms include:

• Skin: Hives, itching, rash, eczema, swelling (especially of the face, lips, or tongue)
• Digestive System: Nausea, vomiting, diarrhea, stomach cramps
• Respiratory System: Wheezing, coughing, runny nose, difficulty breathing
• Oral Allergy Syndrome: Itching or tingling in the mouth, lips, or tongue
• Anaphylaxis: In severe cases, sesame allergy can cause anaphylaxis, a life-threatening reaction that requires immediate medical attention. Symptoms of anaphylaxis include difficulty breathing, swelling of the throat or tongue, dizziness, and loss of consciousness. 

Increasing Prevalence:

Sesame allergy is becoming more common, and researchers are still investigating the reasons for this increase.

Management:

The primary way to manage a sesame allergy is to avoid all foods that may contain sesame. This can be challenging, as sesame is used in many different products, sometimes under less obvious names. Careful label reading is essential.

Diagnosis and Treatment:

If you suspect a sesame allergy, it's important to consult with an allergist for a proper diagnosis. They may perform tests such as skin prick tests or blood tests. For severe reactions, especially anaphylaxis, epinephrine auto-injectors (like an EpiPen) are the primary treatment.

What is a soy allergy and what are its symptoms?

Soy allergy is a food allergy to soybeans, a legume used in many different food products. It's more common in infants and young children, and many children outgrow it.

Symptoms of a Soy Allergy:

Soy allergy symptoms can vary from person to person and range from mild to severe. Reactions can occur within minutes or up to a few hours after consuming soy or products containing soy. Some common symptoms include:

• Skin: Hives, itching, rash, eczema, swelling (especially of the face, lips, or tongue)
• Digestive System: Nausea, vomiting, diarrhea, stomach cramps, gas
• Respiratory System: Wheezing, coughing, runny nose, difficulty breathing
• Oral Allergy Syndrome: Itching or tingling in the mouth, lips, or tongue
• Anaphylaxis: In severe cases, soy allergy can cause anaphylaxis, a life-threatening reaction that requires immediate medical attention. Symptoms of anaphylaxis include difficulty breathing, swelling of the throat or tongue, dizziness, and loss of consciousness. 

Soy vs. Soy Intolerance:

It's important to distinguish between a soy allergy and soy intolerance. A soy allergy involves the immune system, while soy intolerance is usually a digestive issue.

Management:

The primary way to manage a soy allergy is to avoid all foods that may contain soy or soy-derived ingredients. This can be challenging, as soy is used in many different products. Careful label reading is essential.

Diagnosis and Treatment:

If you suspect a soy allergy, it's important to consult with an allergist for a proper diagnosis. They may perform tests such as skin prick tests or blood tests. For severe reactions, especially anaphylaxis, epinephrine auto-injectors (like an EpiPen) are the primary treatment.

What are sulphites and what are their effects?

Sulphites are preservatives that are added to some foods and drinks to prevent spoilage and maintain color. While they are naturally occurring in some foods, they are also added artificially. Some people are sensitive to sulphites, experiencing allergy-like or asthmatic reactions. It's important to note that reactions to sulphites are often referred to as a sensitivity rather than a true allergy, as they don't always involve the same immune system mechanisms. 

How Sulphites Affect People:

Sulphites can trigger a variety of reactions, particularly in people with asthma. Some common effects include: 

• Respiratory Problems: Wheezing, coughing, tightness in the chest, difficulty breathing, asthma attacks. This is the most common reaction.
• Skin Reactions: Hives, itching, rash, flushing.
• Digestive Issues: Nausea, vomiting, diarrhea, stomach cramps (less common).
• Headaches: Some people report headaches after consuming sulphites.

Foods and Drinks That May Contain Sulphites:

Sulphites are used in a variety of foods and drinks, including:

• Dried Fruits: Sulphites are often used to preserve the color of dried fruits.
• Wine: Red and white wines can contain sulphites, which are produced naturally during fermentation, and more may be added.
• Beer: Some beers contain sulphites.
• Processed Foods: Many processed foods, such as deli meats, sausages, and some canned goods, may contain sulphites.
• Vinegar: Some vinegars, especially balsamic vinegar, may contain sulphites.
• Fruit Juices: Some fruit juices, especially grape juice, may contain added sulphites.
• Restaurant Foods: Sulphites may be used in restaurant kitchens in various dishes.

Labeling:

In many countries, including the UK, food labels must indicate the presence of added sulphites above a certain level. Sulphites are often listed as sulphur dioxide (SO2) or by their specific name (e.g., sodium sulphite, potassium metabisulphite).  

Management:

The best way to manage sulphite sensitivity is to avoid foods and drinks known to contain them. Read labels carefully and be aware of potential hidden sources.

Diagnosis and Treatment:

If you suspect you are sensitive to sulphites, it's a good idea to consult with your doctor. While there isn't a specific test for sulphite sensitivity, they can help you identify triggers and manage symptoms. If you experience severe respiratory reactions, follow your asthma action plan (if you have one) and seek medical attention if necessary.

What are the most common hidden sources of sulphites?

Sulphites can be found in a surprising number of foods and drinks. Being aware of these hidden sources is crucial for people sensitive to sulphites.

In Foods and Drinks:

• Dried Fruits: Sulphites are often used to preserve the color and prevent browning in dried fruits, especially apricots, raisins, and prunes.  
• Wine: Both red and white wines can contain sulphites, which are produced naturally during fermentation. The level of sulphites must be declared on the label if it exceeds a certain limit.  
• Beer and Cider: Some beers and ciders contain sulphites.
• Fruit Juices: Some fruit juices, especially grape juice, may have sulphites added as a preservative.
• Vinegar: Some vinegars, especially balsamic vinegar, may contain sulphites.
• Processed Foods: Many processed foods, such as deli meats, sausages, hot dogs, some canned goods, and instant mashed potatoes, may contain sulphites.
• Baked Goods: Some baked goods, especially those containing dried fruit or other processed ingredients, may contain sulphites.
• Condiments and Sauces: Some condiments, such as horseradish, and certain sauces may contain sulphites.
• Pickled Products: Pickled vegetables, such as some types of gherkins or olives, may contain sulphites.
• Restaurant Foods: Sulphites may be used in restaurant kitchens in various dishes, especially in sauces, salads, and prepared meals.

Hidden Sulphite Ingredients (Look out for these terms):

• Sulphur dioxide (SO2)
• Sodium sulphite
• Sodium bisulphite
• Potassium sulphite
• Potassium bisulphite
• Sodium metabisulphite
• Potassium metabisulphite 

Tips for Identifying Sulphites:

• Scan Food Labels With Mealeez: Highlight the "Sulphites" category in your profile, and Mealeez will flag ingredients that may contain sulphites.
• Read Labels Carefully: Always check the ingredient list for sulphites, sulphur dioxide, and any of the specific sulphite names listed above.
• Ask About Ingredients: When eating out, always ask if sulphites are present in dishes, especially in wine, dried fruit, and processed foods.
• Contact Manufacturers: If you're unsure about the ingredients in a product, contact the manufacturer for clarification.

Important Note: This list is not exhaustive, and new hidden sources of sulphites may be discovered. Always read labels carefully and be vigilant.

How can I manage multiple allergies?

Managing multiple food allergies can be challenging, but with careful planning, organization, and the right tools, it's definitely possible. Here are some tips to help you manage multiple food allergies effectively, along with ways Mealeez can assist you:

1. Work with an Allergist:

• A board-certified allergist is your best resource for managing multiple allergies. They can perform allergy testing to identify all your specific allergens and provide personalized guidance.

2. Prioritize Your Allergies:

• Understand the severity of each of your allergies. Some allergies may cause more severe reactions than others. This will help you prioritize which allergens to be most vigilant about. In Mealeez, you can specify the severity of each allergy in your profile, helping you keep this top of mind.

3. Read Labels Meticulously:

• Careful label reading is even more crucial when managing multiple allergies. Check the ingredient list of every product you consume, even if you've had it before, as ingredients can change. Be aware of "may contain" statements. Mealeez's label scanning feature can help you quickly identify potential allergens in product ingredient lists, even if they are hidden or use complex terminology.

4. Be Aware of Cross-Contamination:

• Cross-contamination is a significant concern when dealing with multiple allergies. Make sure to use separate cutting boards, utensils, and cooking equipment for different foods to avoid cross-contamination. When dining out, ask about cross-contamination procedures in the kitchen.

5. Plan Your Meals:

• Meal planning can be a lifesaver when managing multiple allergies. By planning your meals in advance, you can ensure that you're avoiding all your allergens. Having a list of safe recipes on hand is also helpful. Mealeez can help you find and save recipes that can have potentially unsafe ingredients swapped out.

6. Cook at Home More Often:

• Cooking at home gives you complete control over the ingredients in your food, which can significantly reduce the risk of accidental exposure to allergens. Use Mealeez to find allergy-friendly recipes.

7. Be Prepared When Dining Out:

• Dining out with multiple allergies requires extra planning and communication. Call the restaurant in advance to discuss your allergies and inquire about their ability to accommodate your needs. Be prepared to choose simpler dishes with fewer ingredients. Use Mealeez to search for restaurants that are known to be allergy-friendly or that offer specific allergy information. You can also use the app to create a personalized allergy list to show restaurant staff.

8. Carry Your Medication:

• Always carry your epinephrine auto-injector (e.g., EpiPen) and any other prescribed allergy medications with you, especially when dining out or traveling.

9. Keep a Food Diary:

• Keeping a food diary can help you identify potential hidden sources of allergens and track any reactions you may have.

10. Join Support Groups:

• Connecting with others who manage multiple allergies can provide valuable support and information. Online and in-person support groups can be a great resource.

11. Stay Informed:

• Stay up-to-date on the latest research and information about food allergies. Follow reputable allergy organizations and talk to your allergist regularly.

How can I recognize an allergic reaction?

Recognizing the signs and symptoms of an allergic reaction is crucial for prompt treatment and preventing potentially life-threatening situations. Allergic reactions can vary in severity and can affect different parts of the body. It's important to be aware of the common symptoms and to act quickly if you suspect someone is having an allergic reaction.

Common Symptoms of an Allergic Reaction:

Allergic reactions can manifest in a variety of ways. Here are some common symptoms to watch out for:

• Skin: Hives (itchy, raised patches of skin), itching, redness, rash, swelling (especially of the face, lips, tongue, or throat)
• Respiratory System: Wheezing, coughing, shortness of breath, difficulty breathing, runny nose, sneezing, tightness in the chest or throat
• Digestive System: Nausea, vomiting, diarrhea, stomach cramps, abdominal pain
• Cardiovascular System: Dizziness, lightheadedness, fainting, rapid heartbeat, low blood pressure
• Other Symptoms: Itching or tingling in the mouth, lips, or tongue, metallic taste in the mouth, anxiety, confusion

Anaphylaxis: A Severe Allergic Reaction:

Anaphylaxis is a severe, potentially life-threatening allergic reaction that requires immediate medical attention. Symptoms of anaphylaxis can develop quickly and include: 

• Difficulty breathing
• Swelling of the throat or tongue
• Wheezing or stridor (a high-pitched whistling sound when breathing)
• Dizziness or lightheadedness
• Fainting or loss of consciousness
• Rapid heartbeat
• Low blood pressure

What to Do If You Suspect an Allergic Reaction:

• Mild Reactions: If you or someone you are with experiences mild allergic symptoms (e.g., a few hives, mild itching), you may try an antihistamine. However, it's still a good idea to contact a doctor or allergist, especially if symptoms worsen.
• Severe Reactions (Anaphylaxis): If you or someone you are with experiences symptoms of anaphylaxis, use an epinephrine auto-injector (e.g., EpiPen) immediately if one is available. Then call emergency services (999 in the UK, 911 in the US). Even after using an epinephrine auto-injector, it's crucial to seek immediate medical attention, as a second wave of symptoms can sometimes occur.

What is anaphylaxis and what should I do?

Anaphylaxis is a severe, life-threatening allergic reaction that can develop rapidly and requires immediate medical attention. It's crucial to recognize the signs and symptoms of anaphylaxis and to act quickly.

What Happens During Anaphylaxis?

Anaphylaxis occurs when the body's immune system overreacts to an allergen (such as food, insect stings, or medication), releasing chemicals that cause a cascade of symptoms.

Symptoms of Anaphylaxis:

Symptoms of anaphylaxis can appear suddenly and worsen quickly. They may include:

• Respiratory Problems: Difficulty breathing, wheezing, stridor (a high-pitched whistling sound when breathing), coughing, tightness in the chest or throat, swelling of the tongue or throat.
• Cardiovascular Problems: Dizziness, lightheadedness, fainting, rapid heartbeat, low blood pressure, collapse.
• Skin Reactions: Hives (itchy, raised patches of skin), itching, redness, swelling (especially of the face, lips, or eyes).
• Digestive Problems: Nausea, vomiting, diarrhea, abdominal cramps.
• Other Symptoms: Anxiety, confusion, feeling of impending doom.

What to Do If You Suspect Anaphylaxis:

1. Use an Epinephrine Auto-Injector (if available): If you or someone you are with experiences symptoms of anaphylaxis and has an epinephrine auto-injector (such as an EpiPen), use it immediately. Inject the epinephrine into the outer thigh, even through clothing if necessary.

2. Call Emergency Services: Immediately call your local emergency number (999 in the UK, 911 in the US) or ask someone else to do so. Tell the operator that someone is having an anaphylactic reaction.

3. Lay the Person Down: If possible, lay the person down flat with their legs slightly elevated. Do not make them walk or move unnecessarily.

4. Administer a Second Dose (if necessary): If symptoms do not improve within 5-10 minutes, a second dose of epinephrine can be given if another auto-injector is available.

5. Seek Immediate Medical Attention: Even after using an epinephrine auto-injector, it's crucial to seek immediate medical attention. A second wave of symptoms can sometimes occur, and further treatment may be necessary.

What are common skin reactions caused by allergies?

Allergic reactions can often manifest on the skin in various ways. These skin reactions can be uncomfortable, itchy, and sometimes even painful. It's important to recognize the different types of skin reactions that can be caused by allergies.

Common Allergic Skin Reactions:

• Hives (Urticaria): Hives are raised, red or pink welts that can appear anywhere on the body. They are often itchy and can change size and location quickly. Hives can be a sign of a mild or more serious allergic reaction.

• Angioedema: Angioedema is swelling, usually deeper in the skin, affecting areas like the face, lips, tongue, throat, or eyelids. It can occur with or without hives. Angioedema can be dangerous if it affects the throat or tongue, as it can restrict breathing.

• Eczema (Atopic Dermatitis): Eczema is a chronic inflammatory skin condition that can be exacerbated by allergies. It causes dry, itchy, and inflamed skin. While not always directly caused by an allergy, allergies can trigger eczema flare-ups.

• Contact Dermatitis: Contact dermatitis is a rash caused by direct contact with an allergen or irritant. Allergic contact dermatitis is a type of eczema triggered by an allergen, such as certain metals, fragrances, or plants. It causes redness, itching, and sometimes blisters in the area of contact.

• Rash: A general term for a change in the skin's appearance. Allergic rashes can vary in appearance and location. They may be red, bumpy, itchy, or scaly.

What to Do for Allergic Skin Reactions:

• Mild Reactions: For mild skin reactions like a few hives or mild itching, you can try an over-the-counter antihistamine to relieve symptoms. Avoid scratching, which can worsen the itching and irritation.
• Severe Reactions: If you experience severe skin reactions, especially if accompanied by other symptoms like difficulty breathing or swelling of the face or throat, seek immediate medical attention. This could be a sign of anaphylaxis.
• Consult a Doctor or Allergist: If you experience frequent or persistent skin reactions, it's important to consult with a doctor or allergist to identify the cause and develop a treatment plan.

What are common digestive problems caused by allergies?

Allergic reactions can sometimes affect the digestive system, causing a range of symptoms. These digestive issues can be uncomfortable and, in some cases, indicate a more serious allergic reaction. It's important to recognize these symptoms and understand when to seek medical attention.

Common Allergic Digestive Symptoms:

• Nausea: Feeling sick to your stomach, often accompanied by the urge to vomit.
• Vomiting: Expelling the contents of the stomach.
• Diarrhea: Frequent, loose, watery stools.
• Abdominal Cramps: Painful muscle spasms in the abdomen.
• Abdominal Pain: General pain or discomfort in the abdomen.
• Gas and Bloating: Excessive gas in the digestive tract, leading to a feeling of fullness and bloating.
• Oral Allergy Syndrome (OAS): While primarily affecting the mouth and throat (itching, tingling, swelling), OAS can sometimes extend to the digestive system, causing mild nausea or discomfort.

When Digestive Symptoms Might Indicate a More Serious Reaction:

While mild digestive upset can occur with food sensitivities or intolerances, certain digestive symptoms, especially when accompanied by other symptoms, can indicate a more serious allergic reaction, including anaphylaxis. Seek immediate medical attention if you experience digestive symptoms along with:

• Difficulty breathing
• Swelling of the face, lips, or tongue
• Hives or rash
• Dizziness or lightheadedness
• Loss of consciousness

What to Do for Allergic Digestive Problems:

• Mild Symptoms: For mild digestive symptoms like nausea or mild cramping without other allergy symptoms, you might try over-the-counter remedies for upset stomach. However, if symptoms worsen or persist, it's best to consult a doctor.
• Severe Symptoms or Anaphylaxis: If you experience severe digestive symptoms, especially if accompanied by other symptoms like difficulty breathing or swelling, seek immediate medical attention. This could be a sign of anaphylaxis.

What are common respiratory problems caused by allergies?

Allergic reactions can affect the respiratory system, causing a range of symptoms that can sometimes be severe. Recognizing these respiratory symptoms is crucial for prompt treatment and preventing serious complications.

Common Allergic Respiratory Symptoms:

• Wheezing: A high-pitched whistling sound, especially when exhaling, caused by narrowed airways.
• Coughing: Can be a dry cough or a cough producing mucus.
• Shortness of Breath (Dyspnea): Feeling like you can't get enough air, or experiencing rapid, shallow breathing.
• Runny Nose (Rhinitis): Clear, watery discharge from the nose, often accompanied by sneezing and itching.
• Nasal Congestion: Feeling of stuffiness or blockage in the nose.
• Sneezing: Forceful expulsion of air from the nose and mouth.
• Tightness in the Chest or Throat: A constricting or pressure sensation in the chest or throat.
• Stridor: A high-pitched, harsh breathing sound, often indicating a narrowing of the upper airway. This is a serious sign.

When Respiratory Symptoms Might Indicate a More Serious Reaction:

While some respiratory symptoms like a runny nose or mild cough can occur with less severe allergies, certain respiratory symptoms, especially when accompanied by other symptoms, can indicate a more serious allergic reaction, including anaphylaxis. Seek immediate medical attention if you experience respiratory symptoms along with:

• Swelling of the face, lips, tongue, or throat
• Hives or rash
• Dizziness or lightheadedness
• Loss of consciousness

What to Do for Allergic Respiratory Problems:

• Mild Symptoms: For mild respiratory symptoms like a runny nose or occasional cough without other allergy symptoms, you might try over-the-counter decongestants or antihistamines. However, if symptoms worsen or persist, it's best to consult a doctor.
• Severe Symptoms or Anaphylaxis: If you experience severe respiratory symptoms, especially if accompanied by other symptoms like swelling or dizziness, seek immediate medical attention. This could be a sign of anaphylaxis. Use an epinephrine auto-injector (e.g., EpiPen) if available and call emergency services immediately.

Where can I find more information about allergies?

Where can I find more information about allergies?

A: For more information about allergies, including specific allergens, symptoms, treatments, and research, we recommend checking out the following reputable websites and resources:

United Kingdom

• Allergy UK: https://www.allergyuk.org/
• Anaphylaxis UK: https://www.anaphylaxis.org.uk/
• The British Society for Allergy and Clinical Immunology (BSACI): https://www.bsaci.org/

United States

• National Institute of Allergy and Infectious Diseases (NIAID): https://www.niaid.nih.gov/
• Food Allergy Research & Education (FARE): https://www.foodallergy.org/