f the Mealeez app is crashing or freezing, try these troubleshooting steps:
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Force Quit the App:
- On Android: The method varies depending on your device. Usually, you can open the Recent Apps menu (often by tapping a square or three-line button) and then swipe the Mealeez app away. You might also find a "Force Stop" option in your device's app settings.
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Restart Your Device:
- On Android: Press and hold the power button. Select "Restart" or "Power off" (then turn it back on).
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Check for App Updates:
- On Android: Open the Google Play Store and search for "Mealeez." If an update is available, you'll see an "Update" button.
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Reinstall the App: If the problem persists, try uninstalling and then reinstalling the Mealeez app.
- On Android: The method varies by device. You can usually uninstall from the app settings or by dragging the app icon to the "Uninstall" option. Then, reinstall it from the Google Play Store.
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Check for Android Updates: Make sure your device's operating system is up-to-date. Outdated operating systems can sometimes cause compatibility issues with apps.
- On Android: The location varies by device, but it's usually found in Settings > System or Software update.
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Contact Support: If none of these steps resolve the issue, please contact us at mail@mealeez.co.uk. Please provide as much detail as possible about the issue you're experiencing, including your device model, operating system version, and the steps you've already taken.