If you're having trouble saving your allergy information in Mealeez, try these steps:

1. Check Your Internet Connection: A stable internet connection is required to save your data. Try opening a web page or another app to ensure you're connected.

2. Double-Check for Errors: Carefully review all the allergy information you've entered. Remember, to select an ingredient you MUST tap the ingredient name after typing into the textbox.

3. Missing Ingredient: If you are trying to select an ingredient and can't find it, let us know by sending us an email. Contact details are listed below.

4. Try Saving Again: Sometimes a temporary glitch can prevent data from saving. Try saving your allergy information again.

5. Refresh the App/Website: If you're using the app, try closing and reopening it. If you're using the website, try refreshing the page.

6. Clear Cache/Cookies (Website Only): For website issues, clearing your browser's cache and cookies can sometimes resolve data saving problems. Instructions for doing this vary depending on your browser. You can usually find this option in your browser's settings or preferences.

7. Try a Different Browser (Website Only): If clearing your cache and cookies doesn't help, try saving your allergy information using a different web browser.

8. Check for App Updates: Make sure you're using the latest version of the Mealeez app. Updates often include bug fixes that can resolve data saving issues

9. Restart Your Device: Sometimes a simple restart can resolve temporary software glitches.

10. Contact Support: If none of these steps resolve the issue, please contact us at mail@mealeez.co.uk. Please provide as much detail as possible, including your device model, operating system version, browser (if applicable), the specific allergy information you're trying to save, and the steps you've already taken.