If the Mealeez app or website is running slowly, taking a long time to load, or not loading content correctly, try these troubleshooting steps:

1. Check Your Internet Connection: The most common reason for slow loading times is a poor or unstable internet connection.

   • Try opening a web page or another app to see if you're connected and if other services are working.
   • If you're on Wi-Fi, try switching to mobile data (or vice versa) to see if the problem is with your Wi-Fi network.
   • If possible, try connecting to a different Wi-Fi network to rule out issues with your network.

2. Close Other Apps/Browser Tabs: If you have many apps running in the background or multiple browser tabs open, this can slow down your device and affect the performance of Mealeez. Close any unnecessary apps or tabs.

3. Clear Cache/Cookies (Website Only): For website issues, clearing your browser's cache and cookies can often resolve slow loading times. Instructions for doing this vary depending on your browser. You can usually find this option in your browser's settings or preferences.

4. Try a Different Browser (Website Only): If clearing your cache and cookies doesn't help, try accessing the website using a different web browser.

5. Restart Your Device: Restarting your device can often resolve temporary software glitches that might be affecting performance.

6. Check for App Updates: Make sure you're using the latest version of the Mealeez app. Updates often include performance improvements and bug fixes.

7. Contact Support: If none of these steps resolve the issue, please contact us at mail@mealeez.co.uk. Please provide as much detail as possible about the issue you're experiencing, including your device model, operating system version, browser (if applicable), and the steps you've already taken.