If you're not receiving notifications from the Mealeez app, there are a few things you can check:
On Your Device:
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Check App Notification Settings:
- On Android: The location varies by device, but it's usually found in Settings > Apps > Mealeez > Notifications. Make sure notifications are enabled. You might also have options to customize notification channels (e.g., for different types of alerts).
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Check Do Not Disturb/Focus Modes:
- On Android: Swipe down from the top of the screen to open the Quick Settings panel. Make sure "Do Not Disturb" or "Focus Mode" is not enabled. The exact name and location may vary slightly depending on your Android version and device.
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Check Battery Optimization (Android): Some Android devices have battery optimization features that can restrict background activity, including notifications. Check your device's battery settings and make sure Mealeez is not being optimized or restricted. The exact steps vary by device, but you might need to add Mealeez to a "whitelist" or "exceptions" list.
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Restart Your Device: Sometimes a simple restart can resolve temporary software glitches that might be affecting notifications.
In the Mealeez App & Website:
- Check App Notification Settings: Open the Mealeez app and go to the "Account Details & Settings area". Make sure notifications are enabled within the app as well.
If All Else Fails:
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Check for App Updates: Make sure you're using the latest version of the Mealeez app. Updates often include bug fixes related to notifications.
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Contact Support: If you've checked all of these settings and are still not receiving notifications, please contact us at mail@mealeez.co.uk. Please provide as much detail as possible, including your device model, operating system version, and the steps you've already taken.