If you're having trouble logging in to Mealeez, please try the following troubleshooting steps:

1. Double-check your login details:

• Email Address: Make sure you're using the correct email address associated with your Mealeez account. Check for any typos.
• Password: Ensure you're entering your password correctly. Remember that passwords are case-sensitive. If you're unsure, try resetting your password (see our FAQ: "I forgot my password. What should I do?").

2. Check your internet connection:

• A stable internet connection is required to log in. Try visiting other websites or apps to see if you have a connection. If your connection is unstable, try restarting your router or connecting to a different network (e.g., Wi-Fi or mobile data).

3. App-Specific Troubleshooting (if applicable):

• Check for app updates: Make sure you have the latest version of the Mealeez app installed. Outdated versions can sometimes cause login issues. Visit the Google Play Store (Android) to check for updates.
• Restart the app: Force-close the Mealeez app and then reopen it. This can sometimes resolve minor glitches.
• Reinstall the app (as a last resort): If other steps don't work, try uninstalling and reinstalling the Mealeez app.

4. Website-Specific Troubleshooting (if applicable):

• Clear cache and cookies: Your web browser stores temporary files (cache and cookies) that can sometimes interfere with website functionality. Clearing them might resolve the issue. Instructions for clearing cache and cookies vary by browser. You can usually find this option in your browser's settings or history.
• Try a different browser: See if you can log in using a different web browser (e.g., Chrome, Firefox, Safari, Edge). This can help determine if the problem is browser-specific.
• Try a different device: If possible, try logging in on a different computer or mobile device.

5. Contact Support:

If you've tried all of these steps and you're still unable to log in, please contact our support team at mail@mealeez.co.uk. Please provide as much detail as possible about the issue you're experiencing, including any error messages you see and the steps you've already taken.