Don't worry, it's easy to reset your Mealeez password! Just follow these steps:
On the App:
- Open the Mealeez app.
- On the login screen, tap "Login."
- Tap "Forgot Password."
- Enter the email address associated with your Mealeez account.
- Tap "Send Reset Code."
- Check your email inbox (and your spam or junk folder) for an email from Mealeez. This email will contain a unique, time-limited code.
- Enter the code into the provided field in the app.
- Tap "Submit."
- You'll be prompted to create a new password. Make sure it meets the password requirements:
- At least 8 characters long
- At least one uppercase letter
- At least one lowercase letter
- At least one number
- Enter your new password twice to confirm, and then tap "Submit"
On the Website:
- Visit https://mealeez.co.uk/login in your web browser.
- Click or tap "Forgot Password."
- Enter the email address associated with your Mealeez account.
- Tap "Send Reset Code."
- Check your email inbox (and your spam or junk folder) for an email from Mealeez. This email will contain a unique, time-limited code.
- Enter the code into the provided field on the website.
- Click or tap "Submit."
- You'll be prompted to create a new password. Make sure it meets the password requirements:
- At least 8 characters long
- At least one uppercase letter
- At least one lowercase letter
- At least one number
- Enter your new password twice to confirm, and then click or tap "Submit"
What if I don't receive the password reset email?
- Check your spam or junk folder: Sometimes these emails end up there.
- Make sure you entered the correct email address: Double-check for typos.
- Wait a few minutes: It might take a short while for the email to arrive.
- Request the reset email again: If you still don't receive it after a few minutes, try requesting it again.
- Contact support: If you've tried all of these steps and still haven't received the email, please contact our support team at mail@mealeez.co.uk for assistance.